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February 2024 by Kim Milligan
I have been using this clinic for over 20 years. Their vets are always very caring, listen to your concerns and treat your pets as if they were their own. The rest of the staff is also very helpful and responsive. Across the multiple vets they have many specialties, so almost all health concerns can be handled in their own office.Update - My two new cats just went in for their first annual wellness checks and vaccine boosters. Within minutes of checking in, the office staff had us in a freshly cleaned exam room. The Veterinary Assistants that first stopped in to get our details and weights and temperatures on my cats were very friendly. Dr Foster was the vet that did the exams and gave the shots. As always he was great with my cats (they didn't even notice the injections) and he addressed one of my concerns very thoroughly. Thank you Southview Animal Hospital!
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February 2024 by Emily Thomas
I had to say goodbye to my best buddy and the staff couldn't have been more caring and professional. It was the worst day and they treated my Ernie with the utmost respect and care. It meant the world to feel so supported. Thank you.
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January 2024 by Emily S
I couldn’t recommend SVAH more. I tell everyone who is looking for a vet to go here.I’ve never once felt pressured or judged by them in regards to the choices I’ve made for my pets care.I trust them 100% to do what my pets need without unnecessary upselling.Also, Wheezy loves them and that’s really all that matters ??♀️
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January 2024 by Liz Horsch
Best vet I’ve ever been to. They are kind and communicate well. They always make me feel like a priority and the staff is fantastic!
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January 2024 by san
Dr Keller is awesome
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January 2024 by Mike Pilgrim
I'm really thankful on how the last visit went. Much appreciated. Thank you for taking care of my bestest buddy domino!
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January 2024 by J. Browne
Southview has the best doctors, staff and facility I’ve ever seen! Thank you for being compassionate and always giving the best customer service! Can’t imagine going anywhere else.
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January 2024 by Rae'Chelle Hall
The Receptionist lacked empathy and she was extremely rude!
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January 2024 by Jessica Hoyt
Thanks for taking such good care of my mother's cat ?
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January 2024 by Laura Dubiel
I have been a customer for quite a while l, and I feel like customer service has went way down. I called to schedule an appt, computers were down. No one ever got back to me. And then called back today and only got attitude. I expect better communication from south view. Everyone seems to be too busy there.
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January 2024 by Caroline Brunner
This place has been going downhill for years. The service is terrible and the front desk staff is rude and incompetent. I've had countless issues, but this is the last straw. I paid $500 on blood tests for my sick cat and they REFUSED to give me the results for 52 hours (they were in, but everyone was "too busy" to merely say the results were normal and I would receive a follow-up call). If you love your pet, don't go to this dump! I sent complaints to the BBB and MN Board of Vet Medicine. I've spoken to other people who have had similar terrible experiences and left this clinic. It's pretty suspicious that I've never had the same vet twice as it's a revolving door of staff. I immediately called another clinic and they were absolutely appalled that a vet screamed at me and behaved in such a terrible manner (yeah, anyone would swear if they were berated in such a disgusting manner).
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January 2024 by Robert Whebbe
As always, they were able to get us in and out quickly.
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December 2023 by Dani Lundblad
I have nothing but good things to say about Dr. Heim. Our stubborn Tibetan/Bernese has never liked a male vet or any male working on him until Dr. Heim. We switched over to Southview a few months ago and I cannot imagine taking my dogs to anyone else. You can see that Dr. Heim truly cares about your pet and is honest about where they are at in their journey. He does not give false hope rather he provides his honest opinion and helps you navigate the best next steps for your pet. 100000000000% recommend him to anyone looking for a vet.
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December 2023 by Missy Simon
I truly can’t say enough about this animal hospital. We have two English bulldog puppies and have made multiple trips to the vet for them. Our one year old puppy started shaking and having what I thought was a seizure. I rushed him into south view as this was the closest animal hospital to our house. We have never been to this clinic and I can honestly say I was blown away! They were amazing from the minute I walked in sobbing to after our visit. Immediately they did blood and urine tests and then when the seizure happened again they referred us to a neurologist immediately. All in all the neurologist found nothing concerning and turns out he has head tremors…. But lo and behold today I get an email from southview checking on our puppy and seeing how he is doing. I just get this sense of genuine care from everyone that works there. We will be moving all our pets to SVAH and feel confident knowing they will get the absolute best care. Thank you so much!
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December 2023 by LindaGJ TheWordApplied
I just had the most heartwarming conversation with Dr. Godinez, Medical Director for SAH a few minutes ago. THANK YOU for helping me to understand your heart for taking care of our furbabies. And thank you for reaching out to me personally. It meant so much to me (and to Foxy). I have been coming to SAH for decades, and this place is more than a hospital, it is like family to me. As Foxy ages, I feel like, I know that she will be taken care of (right up to the time that I need to make that difficult decision for transition to heaven).Thank you! I so much appreciate your call, and hearing your heart.
