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November 2023 by Marlene Olmedo
Great dealership ! Really nice and friendly! Was greeted right from when I entered.I am so thankful that I got to work with Rick!! Amazing and friendly guy ! Came in with my vw taos told him my situation and need something bigger for my family and right away started showing me what was best for us. Even though I spent my whole day there rick made it the best experience for my family and I. Thank you rick! 100/10 would recommend Rick super happy with my new purchase?
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November 2023 by Bobbi Hernandez
If you are looking for a new or used car go and find Duane or have Duane find you. We had stopped at 2 other lots with no one approaching us at all even to say hello, went to vw Invergrove not only did Duane come say hello he then found the car we were looking for hurried in the lot and dug it out for us to then test drive and purchase. Thank you Duane and all the very friendly sales staff.
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November 2023 by Betty Brueske
I have been searching for a VW Tiguan for several weeks and wanting to get my car sold. I submitted a request to Volkswagen of Inver Grove for a quote on my car. Kristen reached out to me and we set up a time. They happen to have the exact model of the car I’ve been looking at, (I had one picked out at a different dealership), and I decided to check out the one at Inver Grove to be sure I didn’t miss anything. It was a different color than what I thought I would buy. Kristen was very helpful in explaining the little nuances about the options on the vehicle. I was on the fence but began to think I might be interested in this car.Bob the GM came out and introduced himself. He was very personable and easy to talk to. He was able to sweeten the deal a bit and I truly felt this was the right decision! I would definitely encourage any friends or family that are looking at Volkswagens to check out Volkswagen of Inver Grove!
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October 2023 by Elizabeth A.
Purchased a new car in July. With weeks, the dashboard lit up like a Christmas tree, with ten emergency alerts going off. The car wouldn't start. For a $60k new car, we obviously called right away. They couldn't get us in for weeks, and eventually had to replace the entire motor on a brand new car, along with addressing several other electrical issues. Fast forward to October, the car windows are malfunctioning, going up instead of down and vice versa. The passenger window then won't go back up at all. Meanwhile it's below 30 and snowing! We call again and they can't get us in for weeks, but offer to have someone call us back to get more help. Don't hear anything, call again, repeat, repeat, repeat. Terrible customer service, terrible product. DON'T BUY FROM INVER GROVE VW!
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October 2023 by Mckenzie Gulner
Johnathan was the BEST salesman I have worked with. He was very informative and knowledgeable but more importantly he cared and was so easy to talk to. He made sure that I had a great experience in purchasing my new car. Andrew in finance was also great! He was able to get me the car of my dreams for the right price! Thanks guys, you rock!
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October 2023 by Benjamin Miller
Brian and Kevin at Inver Grove Volkswagen are great. They had a used Chevy Bolt that was in great condition and gave me a fair price on my trade. Very laid back sales approach without the song and dance you get at some other dealerships. I would highly recommend buying a used car from this dealership if you find one in their inventory. Keep up the great work!
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October 2023 by All Power belong to God
I had a very good experience at Volkswagen of Inver Grove.Sam treated me with kindness, humility and got me a good car. I came home with more than I expected and I would highly recommend him to my friends.If you are reading this review and you are looking for a car, pls speak to Sam, he will help you and you will go home all taken care off as I did.Thanks Sam and I wish you all the best as you take care of your customers.
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October 2023 by pepsi man
Recently purchased a new jetta. Overall the experience was much the same as the experience buying new at numerous other dealerships, just average. Nothing big wrong but nothing exceptional either. I have been through 8 new car buying experiences in the past 10 years and about 30 in the past 40 years.... been there done that and could write a book, i would return if this jetta proves its worth, but the prep for delivery would need to be much better as it was mediocre at best. The tire pressures were all overfilled and all 4 different from each other, lots of multiple sticker residue left on one of the wheels and on the windows and the wash seemed to simply be a run it through a self serve car wash and call it good. There was rail dust and rough debris all over the paint surface if you run your fingers over the paint. that sort of low quality inattentive to detail work is inexcuseable. This dealer does offer the free rotations for life on new vehicles- every 5000 miles, that has some value other dealers did not offer, but seriously I do most the maintenance stuff myself so....
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September 2023 by shana dukes
I had a great experience working with Rick at Volkswagen when purchasing a car. He was knowledgeable, friendly, and went above and beyond to ensure that I found the perfect vehicle for my needs. Rick was patient and answered all of my questions, making the entire process smooth and stress-free. I highly recommend Rick and Volkswagen for their exceptional customer service and quality cars. Thank you, Rick, for making my car-buying experience enjoyable and successful!
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September 2023 by Alli Plummer
Dan and Michael did a lovely job fixing my leaking tire and did it quickly, too! Everyone here is helpful and kind. Fair pricing locked in the 5-star review for sure.The sales floor deserves a mention as well, as everyone was welcoming and helpful too. I'll come back with a few names when I work with them soon!I am grateful for the work and kindness. Highly recommend bringing your vehicle in for service, even if you don't drive a Volkswagen :)
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September 2023 by Laurie Buresh
We purchased our new Taos from Jonathan. Our experience was wonderful - Jonathan was professional, courteous, patient and very knowledgeable. The process was seamless from start to finish. We drove away with an excellent understanding of our new vehicle and a renewed loyalty to the brand!
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September 2023 by Gabbie Kathleen
I went into VW of Inver Grove to make my first dealership purchase and the whole experience was wonderful. Everyone that I talked to was very nice from beginning to end. Our rep Dan Greising made the whole experience super easy! He answered any and all questions that we had, and made sure that I felt comfortable with the vehicle that I was looking to purchase. The whole process was very smooth and I felt very confident in my purchase! If you're looking to purchase a VW, definitely go talk to Dan! Also wanted to shout out the financial service rep, Anthony (I hope I'm getting that right) for making sure I felt comfortable with the numbers we were looking at and that I have the correct warranties for my vehicle! What an amazing experience
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September 2023 by Jake Geiser
We had a great experience purchasing our car from Inver Grove Volkswagen. Matthew B and Kevin made sure the process was smooth, everything was explained to us clearly, and all of our questions were answered. They stayed late to help ensure we were able to take our car home with us that night. Thanks for all the help. We are enjoying our new Atlas.
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August 2023 by Jordan Pederson
Volkswagen of Inver Grove was easy to work with, professional, and respected my time. I recently purchased a used car there that just arrived and noticed that one tire had a bulge and all were pretty worn. They took care of all of the tires for me and even changed the brakes while they had it on the lift. They were fair on my trade in and very friendly to work with through the whole process. I also had an appointment to get to so they worked hard to get everything done in an expedient manner to make sure I was able to get to my appointment on time. Overall very good car buying experience.
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August 2023 by Haley Shepard
I had a really great experience at VW Inver Grove. I was treated with courtesy and respect and Dan G was thorough and patient. Would recommend to family and friends.
