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January 2023 by Mandy Fannon
We used her from the recommendation of a family friend. We mailed in our tax forms to her the last week of January. I had a few questions along the way and had written them on our paperwork. She never responded to any calls or e-mails. Voicemails, emails, and messages were left for her and she did not respond to anything. The tax deadline for 2022 was Monday, April 18th. I contacted the person who referred her to us and stated that we were close to the tax deadline and we were stuck with no completed tax return and no response at all since early February. We heard from her finally literally a couple of days before the tax deadline. Forms were signed and returned. However the entire experience was unprofessional. She had our tax paperwork for over 10 weeks with no response at all. After reading other testimonies, we’ve decided to go with a different CPA firm going forward. There was no trust that she would actually do her job.
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December 2022 by Earl Moore
I will revise this review if Cheryl Hawkins Tax and Accounting becomes responsive and rectifies prior year returns. Cheryl had me file for an extension, and has since not returned any calls or emails, despite me requesting help and providing all requested information. Essentially, I have been abandoned and left without a properly completed return for 2021, no way to track my 2020 refund.
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August 2022 by Karen Lyons
I would not recommend Cheryl Hawkins for a reliable trustworthy accounting firm. Cheryl said she would have my taxes done by April 15, and was good at communicating. I was then GHOSTED by her and John. They would not return my calls, emails, messages, the admins said the extension has been filed when I did get someone on the phone. After 3 months, I filed through another accounting firm. I have now received a letter from the IRS that there has not been an extension filed and my taxes are late filed so I have a fine to pay. This is unethical and BAD BUSINESS to not be trustworthy in a role like this. You need to be shut down.
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October 2021 by Nicole Surian
Cheryl Hawkins told me that she would be asking for an extension for my taxes because she was too busy to complete them on time. I was assured that she would take care of everything. Then She would not return my many calls or emails to find out about this extension date. Finally I got a receptionist who told me the extension was until OCTOBER! Now we are nearing the end of October, and she will not reply to me. HIGHLY UNSATISFIED!
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July 2021 by Andrew Kensinger
I'm so happy that I found someone with that much experience and is not uncomfortable to work with. Cheryl went above and beyond and I'm very thankful for her help!
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November 2020 by Dawn Benko
Cheryl Hawkins has been our family tax advisor and preparer for several years. Both my husband and I are business owners, and Cheryl has provided advice in regards to our business structure and how to maximize tax opportunities. Cheryl is a student of her business - highly recommend.
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November 2020 by Leticia Harnung
My LLC never misses a deadline and is very organized because of Cheryl Hawkins! She keeps us up to date with changes in tax code law and we would not be as successful without her on our team!
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October 2020 by Rob Whitcomb
Give Cheryl a call, she'll take care of you.
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July 2020 by TJ Harnung
Cheryl has been a HUGE help to me and getting my taxes straightened out after relocating. She was great to work with and very patient when speaking with me. Highly recommend using Cheryl! It is absolutely worth it.
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February 2020 by Tim L.
My wife and I had used Turbo Tax until we met Cheryl. Recommended by our financial advisor, Cheryl has been a huge help over the last three years in helping us understand our tax situation better and how not to leave money on the table (Turbo Tax, for example, does not recommend additional actions that can be taken that impact the previous tax year, such as HSA contributions). After our first meeting we were first pleased with her efficiency and competence in her field, and second annoyed with ourselves for ever trusting software to do the job of a person in this area. The savings are absolutely not worth what you give up. This year we've added a side business to our tax situation and Cheryl has been able to help out there as well without issues. In terms of interaction she's able to meet in person or by phone - we've done both and are happy either way. Some reviews have criticized her email responsiveness. We don't have any complaints there, but could see how some might object. We understand tax time is crunch time for that field and reasonable follow-ups may be needed, which we've never found to be excessive.
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January 2020 by Erick Piper
Cheryl has done my taxes since 2012. Would never go elsewhere. She has always been responsive and professional.
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September 2019 by Jessica Warmka
I could copy and paste the exact same review as Ryan because this is EXACTLY what happened to us.
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May 2019 by Stacy Ramstad
I would not recommend anyone to use Cheryl Hawkins in Jordan, MN. She keeps your taxes hostage and will not answer your phone calls, emails or return your voice messages. We even showed up at her office and of course she was no where to be found. I can not believe this lady is still in business. She's very unprofessional and unethical. We will be filing a complaint with the MN Board of Accountancy and will need to get the police involved to get the taxes back since she will not return my daughters calls or emails. She has had the paperwork for 6 weeks and still hasn't finished them!!!
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May 2019 by Stacy R.
I would never recommend anyone to use Cheryl in Jordan. She keeps your taxes hostage and will not answer your phone calls, emails or voice messages. We even showed up at her office and of course she was NO WHERE to be found. We will be filing a complaint with the MN Board of Accountancy!!!!
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November 2018 by Gaea Dill-D'Ascoli
Respond promptly to messages.
