KMTelecom receives high praise for its customer service and reliable internet. Customers report quick responses, with technicians arriving within minutes to resolve issues. Their fiber product is reliable, with few outages reported, making it ideal for remote work. While the internet speed is appreciated, some customers suggest competitive pricing compared to larger ISPs. Overall, KMTelecom is recommended for its friendly support and efficient service, making it a strong alternative to other providers like Spectrum.
Customer Service is amazing at KM Telecom. We had an issue with our internet at work on Black Friday and they were out within 30 minutes to fix it. Every time I contact them, they are friendly, quick and efficient. I would recommend them 150%.
April 2024
Had a green service box with the cover missing and wires exposed near or lawn. City of Kasson offices were closed. Didn't know who else to call, but KMTelecom sent someone out within minutes. Turns out, it wasn't their equipment, but they fixed it anyway.
December 2023
We’ve always had nothing but the best service. If any problems are always fixed in a timely manner.
