Shifted

Most Recent Comments

• December 2023 by Michael Hanson
  EDITED: I went back here to look for another vehicle, and I'm so happy I did! Being a returning customer to a dealership can go both ways nowadays, but with these guys, they are excited to have a returning customer! Great thing is I was treated no different than the first time, which was great of course! They don't treat any one customer above another. They are very transparent with them vehicle you're buying, and stay in consistent contact with you during the buying process. I'm glad I went back and I'll go back there again. Thank you Mat and Eric and everyone else at Shifted for another great used vehicle!!For many of us, we know a trip to a dealership to purchase a car, could take hours. Ain't nobody got time for that!!! And the people at Shifted know this.They. I already had a loan lined up, but Shifted actually works with my bank on auto loans, so that made me feel better about working with them as well. They also know where to find very good quality used vehicles!! Another big thing for me was the undercarriage pictures. I don't know of any dealerships in the area that do this. If you are a car enthusiast, and appreciate quality customer service and vehicles to choose from, please go check these guys out. Im very picky about my used car buying, but I plan on doing business here again.
• December 2023 by Dillon Malay
  I made the trip down from Duluth to check out a truck, which I later ended up buying. Mat was a pleasure to work with and not only sent prompt info after I reserved the vehicle online but was stellar in communicating throughout the process, even coordinating with my local credit union repeatedly to facilitate the sale without pressure. Dennis in service was also particularly helpful explaining some of the values/processes Shifted follows as they decide which vehicles to bring onto their lot and sell. They both went above and beyond with my purchase and even had some recommendations for ways my mom could preserve the frame on her Jeep Wrangler (without pressuring he to bring it to them) living in a place with such abundant road salt. I would absolutely recommend the team at Shifted, especially if you're looking for a later model truck, jeep, SUV that's reliable and road ready or you want to upgrade your existing ride. Happy trails.
• September 2023 by Scott Martin
  The young men stayed late for us to take a vehicle on a test drive. He was personable and not pushy.
• August 2023 by Jordan Germain
  Blew a tire on the freeway right on their exit, didn’t have a tire iron and they lent me one and other tools no questions asked ? s/o to Levi and everyone, great group of guys over here!
• August 2023 by Bridgette “Bri” Forrest
  Recently bought a 2013 Jeep Wrangler from them! Extremely happy with our experience & purchase!
• July 2023 by Bryce Pattison
  Significant issue with under carriage rust. Dealer provided reasonable resolution.Read full review below....4/15/23 Original Post:Here is a brief ownership summary of the very sharp 2006 4Runner I purchased from Shifted (Mat Tukua) just under two years ago (5/13/21).I recognize that there is an element of risk when purchasing a used, non-warrantied, vehicle. I trusted that the vehicle I was purchasing matched the quality and appearance provided by the photos, the description available online, and the additional information provided by Mat. This was mostly true.Although the vehicle body, engine, and interior have all been great, I've had to put approx $3,000 into this vehicle over the past two years: brakes, radiator, rear shocks, a new switch in the rear hatch, and a few other minor things. Some of these issues are to be expected with a vehicle nearing 100k miles at purchase.However, what is NOT to be expected and would have been clearly known by the dealer: a rotting under carriage (which is somewhat common, I've learned, among 4Runners and Tacomas from this era).Prior to my purchase, Mat did provide under carriage pictures and also sent this email to me:Hi Bryce,Please see attached CarFax and underbody images for the 2006 Maroon 4Runner along with the walk around video below. It's in really good shape with only a few minor imperfections. Frame repair was noted towards the rear of the frame maybe the last foot towards the rear on either side. (I'll send two pictures in a follow up email.)Otherwise the under body looks to have been well under coated.Thank you,Mat at ShiftedWhile Mat provided under carriage pictures and noted that the "underbody looks to have been well under coated," those pictures were not an accurate reflection of the overall condition of the frame because the under coating simply concealed the massive amount of rust throughout the under carriage. This undercoating was not for rust prevention, it was for rust concealing.I believe (but certainly can't prove) that Shifted knew the extent of the rotting frame on this 4Runner (probably learning about the rust after purchasing it at an auction), did the under coating, and knowingly sold a vehicle without disclosing critical information about the TRUE amount of rust on the frame (which now has holes in it). In my opinion, Mat had to know that while the vehicle took great pictures, it wasn't truly "in really good shape with only a few minor imperfections."This review highlights a good lesson for me and I admittedly have some ownership here. I should have asked more questions and done more research. Instead, I naively bought a pig with lipstick.Because of the type of "enthusiast vehicles" that Shifted sells, including many older model Toyotas, I'm calling attention to my experience for other prospective buyers.Unless you're very knowledgeable about vehicles, you should have a third party take a look at any Shifted vehicle prior to making a purchase.4/15/23 UPDATE:Very soon after posting this review, Eric (the owner or an owner, not sure) called me to discuss my experience and is trying to make things right. Not sure what that looks like but he seemed sincere. To Be Continued....and I will update this post accordingly.5/7/23 UPDATE:Still communicating with Eric. No resolution yet.6/4/23 UPDATE:Eric and I recently agreed on a satisfactory resolution. I don't want to provide specifics here as the variables involved were only relevant to my situation. Bottom line, we closed the loop.I believe Eric/team are trying to run an honest shop. But because of the age and uniqueness of the Shifted inventory, I still think it's smart to have a knowledgeable third party look at a vehicle (at least images, including the under carriage) prior to purchase. Doing so benefits both parties by limiting surprises and unfortunate outcomes. I also recommend promptly reaching out to Eric (or others at Shifted) if you discover an unexpected issue with a recently purchased vehicle.
• June 2023 by Joe Schilling
  I drive up to shifted from Iowa to look at a 2005 Tacoma and when I was on my way up there the check engine light came on on the Tacoma. It was not on during the video showing of the vehicle. Eric assured me that they were going to do whatever it takes to diagnose and fix the issue. It ended up being an issue with the instrument cluster and they had it fixed immediately and were in contact with me during the process. It was an unexpected issue that surprised both of us and they handled it like professionals. Eric and his staff were very courteous and understanding and I would recommend them to anyone.
• June 2023 by Carl C.
  I had an excellent experience purchasing a 2009 Nissan Xterra at Shifted. I took the vehicle out for some extended test drives and paid a local shop to perform a pre purchase inspection so that I knew what I was buying. Everyone was very pleasant and helpful; wish all my vehicle purchases had been this easy and stress free.
• May 2023 by A C
  Purchased my BMW 335 from Shifted - was a great experience. I'm not from the area and this was my first sight unseen purchase of a vehicle; Shifted made it easy and I love my new (used) car. They sent plenty of pictures, a video, and answered all of my questions. Mat helped make the purchase process and paperwork as straightforward as you could expect. Would recommend Shifted for your car needs (and trucks, and looks like they have Jeeps too).
• February 2023 by Barbara Fuhrman
  I'm that person who shops local an supports small business owners. I have had my repairs done at Apple Auto since 2014. I was new to the area looking for a oil change for my jeep. I was looking for a small shop to take care of my jeep an its many problems. Along came Shifted part of the apple family, their lot was full of jeeps. So you had to look right...i traded my 2001 2 door for a 4 door 2008 . I needed to replace the 2008 and I looked no where else than Shifted.I can talk with these guys an feel heard an understood. When ypu listen while talking back an forth everyone learns something. I cannot thank these guys enough for walking me through this purchase of my jeep. So ladies this is your place to buy trade an get jeeping from. Look around however buy from Shifted you will not be disappointed.
• January 2023 by Chelsie Eden
  I bought a 2004 Jeep Grand Cherokee from Shifted back in November and have been very happy with it. Dennis was super nice and helpful and I felt confident in my purchase. I unfortunately chose to opt out of the optional warranty, and have recently had a couple problems arise (which I totally understand with it being an older vehicle). I spoke with Brian about it to see if there was anything they could possibly do, and he has been super nice and offered to help out a little bit. It’s helped to take a bit of weight off my shoulders and I am happy to know I wasn’t just disregarded because I made the choice myself to opt out of the warranty. Many places wouldn’t think twice about helping, but they were willing to work with me and I think that is pretty awesome of them! ?
• January 2023 by Tim Murray
  I usually stop by the lot to check out land cruisers. Shifted has a great offering of 4x4's including Toyota, Jeep and others. I noticed they had a Cayenne in stock and decided it would be the perfect car for the wife :).These guys were great to work with, allowed time for a local mechanic to inspect the vehicle, Shifted corrected a small issue with the car on their own. We were able to negotiate a trade in and we were able to purchase the Cayenne with no issues. The closing only required about $200 on top of taxes so I was really surprised there was no hidden fees there.Thank you Dennis, Matt and everyone else at Shifted for a very smooth buying experience. I would definitely purchase another vehicle from Shifted without hesitation.
• January 2023 by Callan Linehan
  Went above and beyond on the sale. Was incredibly fair and straight forward. Would recommend them to anyone! My 4runner is rust free and as advertised. I drove 4 hours so accurate representation was important.
• January 2023 by Keralis Wincek
  We purchased a 2013 335i from Mat and he was absolutely fantastic! He supplied any information, video, or extra photos we requested, which was wonderful for our long distance purchase.We went in with a cheque, and drove off within 15 minutes. Can't say enough good things.
• January 2023 by milad davoodi
  I purchased a 2007 FJ Cruiser that was a 6 speed manual. The team was super easy to deal with, sent me a walk around video of the car, pictures of the under carriage, and was able to get the vehicle shipped to me in California. Love the new addition to my garage!!