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October 2023 by Bruce Wallerich
All my questions were answered. Great customer service.
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August 2023 by Puzzled
Jennifer hernandez was very helpful today and was very patient and very friendly. Will definitely be coming back.
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December 2022 by Chris Gulden
Super fast and transferred everything from old phone to new seamless!
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December 2022 by Steve S
I’ve stopped in on several occasions for help with my iPhones. Employee was extremely knowledgeable, courteous and helpful. Highly recommend!
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November 2022 by Stephen Stolz
I’ve stopped in on several occasions for help with my iPhones. Employee was extremely knowledgeable, courteous and helpful. Highly recommend!
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September 2022 by Jeff Thompson
I was recently in MN vacationing with my family when my phone quit working. Jennifer at the Lake City store was extremely helpful with the insurance process, receiving my replacement phone and setting it up properly. I have five phones in the house and have spent my share of time at Verizon stores, I don't generally enjoy it. She was great at her job! Thanks again Jennifer you are a star.
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September 2022 by Logan Hofschulte
Upgraded my phone here today. I'm telling you, if you would like a patient, kind, knowledgable, and overall fantastic support in any of your verizon needs, I very much suggest you look into this place. Unbelievable. Thanks for the help today!
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September 2022 by Tom Mcgrath
Jennifer was very good at helping me out with my phone .She new what had to be done. I highly recommend her for phone problems
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September 2022 by Jelly Belly
Jen is very knowledgeable and helpful. She has helped my entire family with our various needs.
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July 2022 by Emily Freiburg
Jennifer Hernandez told me my phone was activated and turns out it isn’t. So as a single mother who needs her phone, I now don’t have one and don’t have time to run anywhere to fix it. Never had this problem before. I’m very angry.
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July 2022 by Daniel Patterson
Awesome experience! Jenn was very patient with my lack of IT knowledge, and made sure I had what I needed and knew how to use it.
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June 2022 by Randy Trotter
Jennifer Hernandez helped me twice this week. The first time she had on a shirt that said "Rookie" and I thought uh-oh. As I waited my turn she waited on 3 customers with a smile and fulfilled all their needs quickly. She also helped me with a technical problem that day in a similar fashion. Today I returned and again she assisted me with a difficult problem. With her help in a short time my phone was up and running and I left like a "happy camper" I highly recommend her and she is NOT a rookie.
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December 2021 by Deb Subak
Don't waste your time Nobody knows anything over there.
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December 2021 by Mike Witham
Poorest service ever.
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April 2021 by Arnold Olson
The girls at the Lake City Verizon store are awesome and very helpful! Only Verizon Store we will ever go to!
