-
October 2023 by Sally W.
Hail damage brought us to Crossroads Collision after being referred by Finishing Touch. These two companies provided quality work on our Chevy Equinox. Crossroads handled all the hard extra work with the insurance company. Our vehicle was washed and cleaned for our pick up. Our vehicle looks brand new with all work completed beyond our expectations. Highly recommend!
-
October 2023 by Erin Denkinger
I had a wonderful experience with Crossroads! They got my car in after an attempted theft and had it repaired quickly. Got my car back in great condition and they did an amazing job getting it all cleaned up. The employees I spoke to were very kind and helpful. I'd absolutely use them again in the future!Service: Body & Trim
-
August 2023 by Jesse Gavin
They did a great job repairing the tailgate and bumper on my Toyota Highlander.They did an inspection and got me a quote on the spot.It took a while for the replacement part to arrive and so it took over 8 weeks to get it repaired. But I am very pleased with the work they did. The paint job is perfect.Services: Painting
-
July 2023 by Caitlin L.
AMAZING service!! I was in an accident and missing my driver's side mirror (among other damage) which made me very nervous to drive. I called 15 different collision centers in the metro and no one had availability for months and insurance would not cover a rental. When I called Crossroads, Chad asked me what needed fixed, and I explained that my mirror was missing so I was terrified to drive since I couldn't see. Like the other shops, they didn't have availability to fix all the damage right away, but they were able to get my car in safe driving condition. They got me in right away and had a new mirror on my car within days. Can't say enough good things about Crossroads. They did a great job fixing the damage to my car, and treated me with a lot of care and patience knowing that I was in a tough spot.
-
July 2023 by Csaba Andrasfi
We had our car fixed here after an accident. They did a great job on all of the body work and initial estimate. We did find out later that the cruise control and a few other features weren't working and they took it back and got it fixed right away. They were also nice enough to bring the car back to our house so we didn't have to pick it up. Definitely going back here with future repair needs (hopefully not needing to though).
-
June 2023 by Rob T
Great place to get our vehicle fixed after hitting a deer. They kept us updated on the progress the entire time. Friendly staff and knowledgeable
-
June 2023 by Heidi Matson
Very pleased & happy with the work crossroads collision did for our car! They stand by their work & are very upfront & quick with prices & quotes. I had two scratches repaired & one touched up. I had caused these scratches by accidentally running into the garage on the way out. I tried to fix them myself & it wasn’t going well so I stopped and went to them. I was a little nervous going in because I don’t know a lot about cars or paint & was a little embarrassed by my fixing attempts. But Nick, I believe he is the owner, was nothing but extremely professional, kind, and helpful. They took off the back bumper & repainted it. And touched up the other one. The color match and everything looks so flawless. It definitely was worth the money!! We also had them pull two dents out too and wow everything just looks so great. And makes me feel so excited to see my car without the scratches & dents! I would highly recommend them!Services: Painting
-
June 2023 by Betsy Horn
Chad was a pleasure to deal with. Crossroads collision did a great job on repairing the deer damage that was done to our truck. Chad was upfront and very honest. He worked with us and our insurance company and we had no issues at all. Would definitely recommend Chad and Crossroads collision to anyone that needs bodywork done on their car.Service: Body & Trim
-
May 2023 by MeiLing Hanson
Near the end of March, my Kia Soul was broken into in Minneapolis, and another auto works shop referred me to go here. As a full-time student who was forced to go the entire month of April without a car, I missed a lot of work and income. On April 17, I had my car towed to Crossroads Collision to have it fixed, and they informed me that they would get in touch with my insurance provider, Nationwide, because my car needed additional work that had not been accounted for in the insurer's initial estimate. Despite Nick's assurance that my car would be restored in about a week, I didn't hear from them until I called on April 26 to find out if it had been repaired. To my astonishment, they had not even begun to work on it. Neither Nationwide nor Collision called to inform me about the hold up. You would think someone would have called the vehicle's owner to double-check, but no one did. On April 26, around 3:00 pm, when I was attempting to explain the confusing circumstances to one of the men, he made the decision to mock me and my predicament by laughing at me. Despite being 20 years old, and a young woman, I don't appreciate being treated with disrespect. When I got my car back on April 27, around 4:00 pm the car still had all the broken pieces and a vape stick left behind that belonged to the person who originally tried to break into my vehicle. They didn’t clean anything, but at least I have a vehicle to drive because I need to move and finish school. This was an awful experience, and I hope this doesn’t happen to another person in the future.
-
February 2023 by Jeff Rajanen
If you're looking for quality and honest auto body collision repair, call Chad and Nick at Crossroads Collision. I was involved in a small accident with my vehicle that required repairs, so I brought it to Crossroads Collision to have it looked at. Nick was very thorough with his inspection, got the parts ordered, handled all the work with the insurance company and rental car agency, and got me back on the road quickly. Not only does my car look great, but the honest service and timely communication at Crossroads is what will bring me back if I'm ever in need of repairs again. Accidents are time consuming enough; it's refreshing to have the help Nick and Chad afforded to at least lessen the burden - they honestly made it an easy process.Services: Electrical
-
February 2023 by Jeff P.
If you're looking for quality and honest auto body collision repair, call Chad and Nick at Crossroads Collision. I was involved in a small accident with my vehicle that required repairs, so I brought it to Crossroads Collision to have it looked at. Nick was very thorough with his inspection, got the parts ordered, handled all the work with the insurance company and rental car agency, and got me back on the road quickly. Not only does my car look great, but the honest service and timely communication at Crossroads is what will bring me back if I'm ever in need of repairs again. Accidents are time consuming enough; it's refreshing to have the help Nick and Chad afforded to at least lessen the burden - they honestly made it an easy process.
-
January 2023 by M
The team at Crossroads Collision is amazing. Over the years, I've brought in my car for repairs a couple times and they always go above and beyond. They're honest and the work they do is impeccable. It's the only place I trust with my cars and I highly recommend them!Service: Body & Trim
-
October 2022 by Michelle Epperson
Nick with Crossroads Collision took the time to thoroughly inspect my vehicle and explain what work would need to be done to fix it and what most likely caused the problem in the first place. I left with complete confidence that I was in good hands and they would do the best work possible.
-
October 2022 by Julie K.
A big shout out to the crew at Crossroads! They did an amazing job fixing up my car! Great communication throughout the process. Would highly recommend taking your car here for a fix up! Keep up the good work. Thanks a bunch!
-
September 2022 by Liz Evert
I had one tiny rivet to replace on my convertible top - Nick came right out and said he'd replace for me on the spot. I turned out to be really tough to access. He ended up working on it for half-hour + in the parking lot - and then wouldn't take any money! I left some on the counter anyway :) but was really impressed by their customer service - felt they went above and beyond to help me out. They are definitely on my list when I have a REAL repair needed! Thanks Nick!
