Niemann Ace Hardware is a friendly, helpful, and community-focused store. Customers appreciate the personal service, knowledgeable staff, and attention to detail. The staff, including employees like Andy, Macy, and Owen, are patient, kind, and always ready to assist with troubleshooting, finding parts, or answering questions. Many customers have had positive experiences with the staff going above and beyond to ensure they have everything needed for both small tasks and large projects. The store offers a good selection of tools, materials, and even paint, with some customers noting the benefits of their rewards program and convenient location with easy parking. Overall, Niemann Ace Hardware is known for its friendly atmosphere, helpful employees, and quality service, making it a trusted place for neighbors to get what they need. The store’s commitment to helping customers and serving the community makes it a valued part of the neighborhood.
I walked in the door and was asked immediately what I was looking for and if I needed any help to find it man, I cannot believe the service I got there. Fantastic job guys keep up the good work.
June 2025
Andy genuinely cares about helping customers! He was patient, kind, knowledgeable, and incredibly helpful, taking the time to troubleshoot and make sure everything worked perfectly - a true asset to the store. He turned a frustrating situation into a great experience. Thanks to Andy!
September 2024
Outstanding customer service. We were helped by Macy (and another associate who I cannot recall her name!) with the purchase of our new grill, and their knowledge, attention, and care was truly wonderful. Great customer service is hard to come by, and they knocked it out of the park!
