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November 2023 by Meaghan V.
Family and I are very disappointed. We are loyal customers of fleet farm. Each year we get so excited for their Black Friday Sale. We make sure to arrive early for the free holiday plush. This year broke our hearts! We arrived thirty minutiae early and joined the long line. It was awfully cold this year, but we were in bright spirits. However, when the doors opened, sadness kicked in. They opened both doors, and split the line. Because of this families and individuals were able to just join the line, while we were still stuck in the line waiting. Over and over individuals flew through the main entrance, while our line stood still not working. Finally, we got to the door, only to be told there were no more plush animals. No warning from the employees outside, so we could join the other line. We look forward every year to take home the stuffed animals and add to our Christmas decorations. By the time, we tried to join the other line they were completely out. We were devastated! The first time in 20 years, we did not receive a stuffed animal. Our hearts are truly broken!
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September 2023 by Michael J.
I was not impressed with Mills Fleet Farm. The staff was unhelpful, and I could not find anything I was looking for. I knew I shouldn't have gone there in the first place. On the outside it looks like they haven't mowed or done any upkeep on the grounds. Dumpy, dumpy stinky stinkyThank you
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December 2022 by Jeff Swierkosz
Good place for farm,hunting, fishing, auto repair and tires
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November 2022 by Joel Sanchez jr
The older lady at the cash register she is super nice I believe they are under staffed and it's pretty hard to ask somebody for something other than that is a nice place
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November 2022 by Beth J.
This is my first review and I want to state of furious I am with this store! I was asked multiple times if I wanted the ff credit card, after stating I wasn't interested in it. The gentleman kept insisting on me signing up (fyi it's a terrible card with very high interest rate). After making a few rude jokes and comments. I wasn't spending any more time in that store or going back ever again. Management really should reconsider who they hire. Fleet farm used to be great under the mills family. But now it's just a joke!
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November 2022 by joel sanchez jr.
The older lady at the cash register she is super nice I believe they are under staffed and it's pretty hard to ask somebody for something other than that is a nice place
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October 2022 by Jeffrey M.
Been a loyal customer for years but due to their return policy I will be re-thinking my place of purchase. Tried to return an item that was used once. Just felt it was not a good product. They said it was not "resell-able". Ok fine. Costco would have taken it back though. Then two other products still in the original packaging and unopened they would not take back because it was longer than 90 days. They still have these products on their shelves. Didn't matter. Very disappointed in a store that was a favorite. No longer.
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May 2022 by Jack J.
The Lakeville store used to be good....it has really gone down hill since family sold it. More than half the lights are burned out in store....staff is rude....car wash has been out of order for months! They get you to buy tickets for car wash in advance because the credit card reader and cash part DOES NOT WORK at car wash. So I buy tickets ....yesterday one stall in car wash was FINALLY OPEN and my ticket would not work because it expired! It expired because I could never use it do to being out of order! Talked to customer service and was told by Judy [I believe] " I don't care, not my problem, you should of used it sooner". It is time for this store to close or be sold to a company that cares! I have also noticed they don't seem to be able to keep employees anymore....constant new faces.
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February 2022 by HJ P.
They have everything a resident of Minnesota needs. Salt, sugar, apparel, ammo and guns.
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February 2022 by Thomas F.
Had a new set of tires put on and should have stopped at the first red flag. Needed 19 inch tires and they quoted me the 17 inch. When I was there to put them on I heard one of the techs say to just put the 17s on. Um, no, you will not put 17s on my car designed for 19. Apparently a basic understanding of vehicles is t required. Again, should have walked away at that point. So new tires are on and the next morning my car is telling me my front passenger tire is at 6psi. Call fleetfarm and obviously I have to bring it back. Pump it, drop what I'm doing and leave work to get there when they have someone available, and they tell me there is nothing wrong with it. It must have been the sensor. I could see it, 6 PSI is hard to miss, it was not my sensor. So they reseal it and i get no apologies or anything from them. What a joke. Get your dog food from FF, take your tires to the adults.
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January 2022 by Ann Mikiska
I bought tires in October 2020 for the car my son drives. Paid $665. Was told rotation and warranty were in place. Tires kept losing air. Brought the car back multiple times. They would only have time to repair one and the repair wouldn’t hold. The last time we went in we were told appointments were a month out because they have few workers. Today we went elsewhere and bought two new tires because he needs reliable transportation and we can’t wait a month. Service is horrible at the car department. Do not go there to buy tires if you want them to service the tires. I wasted a lot of money there. Stay away!Service: Tyres
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December 2021 by Melvin Cooper
It's fleet farm what do you think ,they have everything
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December 2021 by Michelle A.
I know it's a chain retail store. The Holiday Ad intrigued me as I was looking for a John Deere toy for a 3 year old for Christmas. Nowhere to be found on shelf. I asked and magically there were 2 in the warehouse. I waited and came back to area and thanked sales associate for going above and beyond. Of course they were out of taste of the wild dog food at $1.50 a can. I'm part of Fleet Rewards and tried over 2.5 hours last Tuesday online as their website crashed and was able to order my own Christmas present a 22" Blackstone griddle. With rewards points, I saved $5. I also ordered 12 cans of the dog food and a wood scraper for cleanup on my Traeger. On Saturday, I ordered 10 bags of Bear Mountain pellets. Pickup has been easy at the outside lot each time. I bought gift cards for clients here, and for my dad for Christmas. Fleet Farm carries more than just farm stuff. They have housewares, groceries, clothing, shoes, pet supplies, toys, gardening supplies, snacks, clothes, health and beauty, sporting goods, ammo sometimes? It's easy to spot employees with their orange shirts.
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November 2021 by Conni J.
I am very disappointed in Fleet Farm in Lakeville. We were supposed to be getting new tires today, November 18. Arrived at our appt 15 min early. They asked if we were to wait or was someone picking us up . After as little over an hour of waiting they finally got our vehicle in the garage. After about 10 mins or so. They came to us said there were no tires there to be fitted on to our vehicle. We had ordered them on Monday November,15. The total time for this waiting was approx. 1 hour 25 min. They could of said something before. I guess we arent the first customer that was disappointed.
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November 2021 by Perry George
One of my favorite retail stores, but suffering inventory and staffing issues like most retail. Hope FF can weather the storm and come back strong.