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November 2023 by Landi Smith
I was driving alone home to Iowa when my vehicle broke down. I showed up on Heartland's doorstep and have nothing but praise for this business. Bud and Nick took such good care of me! They both went above and beyond. My repair was a big one and required a lot of communication with a parts company, my extended warranty company and the out-of-state shop that installed the faulty part. I can't imagine how much time Bud spent coordinating all of these players. Nick offered to give me and all my luggage a ride to a local rental car dealer and when there were no rentals available, he drove me around helping me track down a vehicle. These guys are fantastic humans that you can trust!
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November 2023 by Leah Brooks
Being the genius i am, i managed to pop my tire in my own driveway over the weekend. Everywhere was booked up on Monday, but these guys still got me in. The tire had to be ordered and was delayed, but they kept in touch with me and were real professional throughout the ordeal. My wheels are back on and functioning now!
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October 2023 by Pam Steinhagen
I lost my husband a year ago. He did alot of the car repairs jobs. The staff at Heartland has been honest, kind, fairly priced and treated our family decently with all of our vehicles. We truly appreciate the quality care they provide. And they always greet you warmly and thank you for your business! It keeps us coming back!
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October 2023 by Garrett Z.
I came in for an oil change for my vehicle. I like that you can make appointments online or over the phone. The waiting area has a good amount of seats, hot drinks, and a TV. They had me in and out in less than 30 minutes, barely got my work computer up and running. Prices were very reasonable and the staff were nice. I'd go to this place again for my oil change.
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September 2023 by kevin green
Absolutely amazing! Bud opened early to repair a tire for me! Will definitely recommend.
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August 2023 by Ciarra Steinhagen
Great service! Was having some car trouble and they got me in and out the same day.
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August 2023 by Mike Schlick
Good service and very efficient. Been with this garage for a long time. When I brought my car in however, with a brake issue, they first blamed me for trying to fix it myself by bleeding the brakes. Bleeding brakes is a simple process. Then they call and say I need a new master cylinder. Ok, no problem. I ask how long, well it will probably go into tomorrow. So I say, ok. I start looking for rentals because I'll need a car. Get a rental figured out. 30 min later I get a call saying by car is done. It was 2pm. I ended up paying, because of th extra for a rental I didn't need. Lol*
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August 2023 by Cassie Johnson
I brought my husbands Tahoe in because it was making a grinding sound. I knew it needed new rotors in the front and breaks. They found that the break line was also twisted around and were able to fix that as well. They called me as they found things and gave recommendations but didn’t make me feel pressured to do “extra” work. Super happy with the service and pricing. Highly recommend this shop.Services: Brakes
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August 2023 by Lindsay Stevens
Amazing customer service! They went above and beyond to help. We blew a tire on our camper coming home, and we got there right at closing time. They put the new tires on the rims for me. Very grateful for help in a stressful situation.Service: Tires
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June 2023 by Bonnie D.
My car had a flashing check engine light, and my regular mechanic was swamped, so after some calling around, Heartland said they could look at it that day. They were very polite and helpful both on the phone and in person. I had my 6-year-old son with me, and they gave us both a ride home. They kept me updated on the progress - giving me details about what was wrong and how it could be fixed. They kept my vehicle overnight just to make sure it ran right in the morning, then in the morning, they picked me up and brought me back to the shop. Everything was smooth and everyone was polite and friendly. I also appreciated that they had the prices on the wall behind the desk, so there would be no surprises.
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May 2023 by Marwan Maalouf (Mouf)
Kirby and the crew are first class and timely. I always get my oil change and tire rotation there. Recently got brakes and shocks.
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April 2023 by Mona Van Erdewyk
We have been going here for over 20 years but no more. Took the car in for oil change and grinding noise when stepping on brakes. They said the brake pad were good. Well they weren’t and needed them replaced at a reputable shop. So sad they don’t care. It was really the best place years agoService: Oil change
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March 2023 by Mona V.
We have been bringing our car here for over 20 years sadly the Ron and others are no longer there. Husband brought my car in for oil change and to check brakes because of grinding sound. They said the brakes were fine. Not true. This is an awful severe safety issue. My brakes needed to be replaced luckily we got second opinion because the grinding sound was awful. I'm so grateful there wasn't an accident and we will be going elsewhere. So sad because this place was top notch before. So grateful we didn't take their word. They really need to do better
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March 2023 by Steph Runge
We were on our way home from Minnesota to Iowa on a very Snowy Sunday night, the battery light came on & then shortly thereafter all the lights on the dash came on. We were able to pull into a Target parking lot - Uber'd to a hotel and called Heartland first thing Monday morning, The gentleman I talked to was absolutely incredible- He was quick to get my car in, figured out the issue, and literally had us back on the road before noon! I can't tell you how calming he was, treated me with great respect, reassured me he could get my car fixed and I would be on my way in no time! It was outstanding and very reasonably priced too- ended up with a new alternator & oil change! The peace of mind he gave us was priceless. For sure a 10/10!! I would HIGHLY recommend for all your auto needs. Thank YOU so muchServices: Oil change
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January 2023 by Lyle Peterson
They went out of their way to diagnose, service and follow up my repair. Fantastic service and customer support. I will be going back. A+, thank you!Services: Auto engine diagnostic