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February 2024 by pete pavich
Very reasonable, and a job well done for dry cleaning. They also support their military/police.
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November 2023 by joy beckman
BLOWN away with this locations customer service esp NICK! His customer service and attention to detail and quality of the end product is why I keep returning. But to be honest, it’s mostly Nick!
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August 2023 by Jake Omodt
Harry is the man! I went in never having used a dry cleaning service before and Harry explained the entire process to me and walked me through all I needed to know. I will be coming back to work more with Harry.
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November 2022 by Michelle R.
Super friendly customer service. We recently moved to Lakeville and switched locations and I love the fact that the folks here can remember my name when I come in. This location doesn't offer same day service but next day is great and they also have an on site tailor if needed. Couldn't ask for anything more. They keep my hubby's shirts in tip top shape.
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March 2022 by robert jordan
Staff and Management very Toxic, totally untrustworthy. Lie and makeup different version of circumstances to keep from making it RIGHT with their customers. The Dad was a straightshooter and very knnowledgable.Too Bad what has happened.Service: Alterations
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March 2022 by Michelle Reisenauer
It has ALWAYS been a pleasure to come into the Lakeville store. We have been bringing our dry cleaning to Pilgrim here since the late 90's (longer for my mom and dad). The most recent manager Montana (and her staff) have always been welcoming, considerate, trustworthy, fun and engaging, and always willing to go the extra mile to ensure items are taken care of with pride; and never have a problem when we ask them to make note of any extra cleaning spots that need attention when dropping off! I recommend to anyone who asks to patronize the Lakeville store.
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January 2022 by chester smethurst
Prompt and fine services, every time friendly and courteous staff
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August 2021 by Joe Marquardt
I can’t say enough about your new manager Montana at the Lakeville store…she is a breath of fresh air, is witty, and can be comfortable having a conversation with a stranger…after a couple of visits she greets me by name every time I come in.
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July 2021 by Joe Marquardt
I’ve been using this location for years and have never been disappointed…the old manager retired and a new, younger woman came in. I was a bit skeptical at first but Montana, the new manager, has exceeded my expectations…she is pleasant to deal with, has a great sense of humor, and can have a conversation with an old guy! Much appreciated!??
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July 2021 by Joe M.
I can't say enough about your new manager Montana at the Lakeville store...she is a breath of fresh air, is witty, and can be comfortable having a conversation with a stranger...after a couple of visits she greets me by name every time I come in.
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September 2020 by Jim L.
The reviews on this place were bad but the cleaners in Farmington closed and Hwy 3 going to Rosemount was closed. I am interviewing for employment and didn't have much choice. I decided to give them a try. They were practicing safety during Covid and the ladies were friendly and polite. I asked them the price of a shirt and it is $4.39 each and they even fixed a button for me. After some additional fees/taxes it was about $10 to clean 2 shirts. That is pretty high. I would use them again, they did good work, it is that the prices are high. There are not many other cleaner in the area and they are doing a bit of supply vs. demand here. I may end up going back to Red Tag Cleaners in Apple Valley. I waa surprised that this cleaner also texts and emails you when your order is ready for pick-up. Nice feature.
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June 2020 by Sue Lund
I love going to this location because of PAM who runs the place. Her service is extraordinary- next to none.. She is absolutely THE BEST. I will not go anywhere else because of Pam. Thank you Pam for your outstanding service!
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April 2017 by Beth Brennan Tatge
This cleaners is a complete rip off. I took 4 small round table cloths, 4 table runners, 1 card table cloth, 1 rectangle table cloth. My bill was $233.80. The table runners I purchased for $5.50 each, to clean was $14.99 each. The round table cloths cost me $8.80/ea but to clean them $31.39/ea. No one told me when I dropped off how much it would cost to do this and there are no price lists either for me to calculate myself how much it would cost. Yes, I could have asked but I didn't. This charge is completely outrageous. I could have rebought everything 2 times for as much as it cost. I will never go there again. Don't ever go there unless you want to overpay.
