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March 2024 by kris sippel
Awesome as always.
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March 2024 by almar dirt
Always great service
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March 2024 by Brandon Siegle
Overall, I had a great experience. I loved being able to stay in my car. My only criticism would be that when I got home I saw that the noted that I had an oil leak but nothing was said while I was there, because I highly dought that my car has an oil leak being there aren't any spots on my garage floor. I believe they mistook the rust preventative treatment that is made from a natural oil as a leak. It would have been nice to have talked with them about it to see if that might be what happened.
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February 2024 by Husam Hamza
Bad customer service
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February 2024 by Mike Russell
A line but fast and super polite
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December 2023 by Andrew Johnson
Took an hour and a half to get an oil change. 4 techs (including the manager) were at standing around talking the entire time while multiple customers were waiting. Tech lied to my face about filling washer fluid. They asked what tire pressure I wanted then proceeded to go socialize and didn't check the tires at all until I reminded them they hadn't done it before I left. When I tried to talk to the manager on duty about the service she was extremely rude.
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October 2023 by Artem Burt
It was an alright experience the overall change took about 40 mins including the line outside the oil change. The oil change was pretty expensive costing 55 dollars for the cheapest oil. When I come back to my house to see if it was done right I see my airfilter clip unattached to the block the airfilters in. I would recommend just scheduling a oilchange at goodyear for 20$
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October 2023 by Randy Rheault
they changed they oil, but didn't have the airfilter i needed. Place was slow and they entire staff was standing around chatting and not providing the new guy on the computer any assistance. I was a nuisance to the employees day
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October 2023 by Zarina Sahadat
I went in for an oil change. It was so fast I did not have to move from my car. They check everything and reset my oil change light.Service: Air & cabin filter replacement
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October 2023 by jerine hartsch
So helpful and diagnosed my code for free! Great place and thorough.
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August 2023 by J N
My jeep was overheating and I pulled into this place on a Sunday because it was so close. They went out of their way to help me when it had nothing to do with their service. I appreciate everyone there for taking time to direct me and suggest what I needed to do. They saved my day and probably my engine as well.
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June 2023 by John Fuller
I've trusted them to get it done right on my 2012 KIA Sedona with over 560,000 and she's still running strong. Don't pass on your regular oil change interval. Oil is cheap, engines and cars are expensive.
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June 2023 by rikki schreiner
This is my second review of this Valvoline store. A few months ago I gave a review after I received service here and my skid plate was not put back on properly it came partially undone while driving. The skid plate was badly bent but but not destroyed. After the last review I was contacted and Valvoline agreed to put it back on for me. After my last oil change it was not put on properly yet again and fell off 3 days later. Now I have to replace the skid plate. I'm done with this business, buyer beware.Service: Oil change
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June 2023 by Jonathan R.
We were sent to two different locations after waiting in line for 45 minutes each place. We waited only to be told to go somewhere else. The next location (Lakeville) said they had the right oil then after waiting they didn't. This wasted hours of our Sunday and we still have yet to get an oil change. My mistake was not going back to my regular Jiffy Lube. They told my pregnant wife to go buy the oil and come back. This was a very unpleasant experience. Don't recommend, Wish I could zero star this location.
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May 2023 by Bonnie Gress
I was greeted in a timely, friendly and professional way when I pulled into line to wait for my turn. He said I would be in within 10 minutes, and that was pretty accurate. The oil change in my F-150 took about 35 minutes, which was longer than I expected. Employees seemed to be doing a lot more standing around looking confused than actually working on the vehicles in the bays, including mine. It seemed that there was a shift change while I was there. After they finished, it took another 5 minutes before someone came to complete my check out process. I have a newer vehicle, and I try to keep it clean. I saw employees dripping oil and other fluids across my engine compartment, my truck body and the floor as they filled fluids in my vehicle. When I got home, I had to wash the entire front portion of my truck as there were oil spills and greasy hand prints everywhere- hood, quarter panels and engine compartment. It was overall quite disappointing. Pictures attached.Service: Oil change
