“I've walked into this establishment a couple times and purchased a couple Loona products and each time I walk into this store I get a warm welcome from the employees. I don't feel ignored, and I certainly ain't treated badly here. Come to this store, they have great products!!!”
“I had a fantastic experience this morning thanks to Joyce! I was in a hurry and needed help finding a very specific item, and she immediately stepped in with impressive product knowledge and efficiency. She located exactly what I needed within moments and did so with professionalism, clear communication, and genuine kindness. Joyce is truly an asset to the store, and her outstanding customer service made my day so much easier. Highly recommend asking for her if you need assistance!
Update: I recently visited again and wanted to specifically recognize Stacy for her outstanding help. She knew the store’s stock, seasonal pieces, current promotions, and made excellent suggestions based on what I was looking for.
Thank you, Stacy — your help did not go unnoticed.”
“Clerk at Maplewiod return counter was so kind & helpful. I more often than not experience great customer at Kohl's. I hate to shop but at least in Maplewood & Woodbury, I'm treated as a valuable customer.”
“The morning workers aren’t so welcoming when I had came, specifically the young black man. I was very disappointed, hurt, and I hope my experience is different the next time i come.”
“I have been blown away by seeing all the nostalgic printed or sown on names of local community playgrounds, schools, historic buildings on their comfortable shirts, hats, hoodies and jackets. I have ordered and purchased online a half a dozen T- Shirts in the past 12 months. I really enjoy hockey!! And, the shirts have ordered include baseball, too! It’s fun to wear MLB Team Logos whose teams have gone by the wayside ( Montreal Expos).Check the website for many ideas! 💡 Or stop into the Downtown White Bear Lake location and have a bite to eat 🍕 and a cold 🥶 tap beer 🍺!!!”
“The staff is amazing, super nice and understanding my my young kids. The clearance seemed a little messy and not always marked correctly. It is clearance, so I understand too.”
“The clothes are really nice and cute, the store is pretty clean and there is a lot of options to choose from. The styles and designs are very pretty, but it’s a bit expensive tho, staff is really nice and I would highly recommended to just go into the store and look for cute stuff but it is kinda expensive, but overall I had a good experience every time I go there!”
“Went in to both sale and shop. While they didn’t buy much, they are super friendly and the store was clean and organized.
It was super busy both with sales and people shopping, but line moved quickly!”
“Kohl's in Lino Lakes is above & beyond the BEST Kohl's in Minnesota. I shop here often & have for many years, however today exemplified why I do. After placing an oline order, getting a run around by another location (nearer my mom's), hung up on by Kohl's claims department, and sent away by a UPS delivery store regarding two missing pieces of my online order, the manager on duty (Laurie) at my Kohl's made it right (along with cashier, who called her over to help us). I was so grateful for their excellent customer service and empathy, and I personally felt their commitment to their customers. This is the kind of customer experience that makes you come back.”