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October 2023 by Platinum Queen
So, my boyfriend and I were up here today, to look at a 2000 dodge intrepid, when we walk thru that door, we were greeted! Ok think… next amazing service! And remind you my boyfriend googles reviews before anything, but he just risked it! But the service here was super damn friendly, yeah I said damn, he told us what was wrong with it, just grilling us with information… like ok. My boyfriend said he Respected it! Just so much that we HAD to check it out, he Said “ I wanted to be upfront honest about it” Highly Respect it! But it’s our first time writing a good 5 starts review, I could left 6 but damn google, but if your guys from ( BBA) Best Buy Auto, please continue to do great to your customers! Great Customer Service, And honestly is Hard to find, and great team work! Your highly Recommended and 5 start Rating!
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October 2023 by Andrew P
Bought a mechanics special from BBA and they were super forthcoming with known issues with the car and gave me space to check it out before purchasing.
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September 2023 by Jjjj* Ffff
Just wasted 2 1/2 hours driving up to this POS only to find the car that I was interested in wouldn't even go 40 mph on the high way . Talking to Chris is a waste of time . He assured me that the vehicle was in great condition and ran well . SHAME
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August 2023 by Steven Ulrich
I bought a 2006 Jeep Commander in November of 2022 The Jeep worked fine for around 2 Months. I start having popping noises in the from end. I was told by a mechanic in the The Twin Cities there where bearing problems but more concerning your Transfer Box is out. I had a car note on the Jeep could not afford a huge car repair. I thought I would have to junk the vehicle. I called Chuck the owner of Best Buy Auto and told him about the issues I was having. Chuck said I dont want you to be dissatisfied bring it in let's look at the Jeep. Chuck said at the end of the call thanks for alerting me of the problem. I expected that the Dealer would say sorry you bought it as is. Chuck and his son Chris worked tirelessly on the vehicle. The Jeep was in the shop for sometime I got a call from Chris apologizing for the repair taking so long. I just said I appreciate that your working on My Jeep. I got the Jeep back and it works Great. Chuck Chris and the whole staff at Best Buy Auto are PROFESSIONALS!!!! I will definitely buy from them again. I also work with customers and will recommend them to buy at Best Buy Auto. Hands down the Best experience I have every had at a Dealership.if you need a car buy from Best Buy Auto. This Dealership is truly the Best!
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August 2023 by zoey lavoy
Skyann was so so kind and helpful through the entire process. Everyone there was very nice and willing to answer any questions I had. Everything was very transparent and I would recommend highly !:)
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May 2023 by Megan Mohler
What an amazing team to work with! Chris and Chuck are always kind and very helpful!
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February 2023 by Teri J.
Friendly staff via phone, email and in person. They held the car so i could come see it the next day. Everyone was friendly even after we decided to go a different route on our vehicle situation.
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February 2023 by JEANNE RILEY
It's a good place to get a good used vehicle. The people are honest and friendly. We have bought 4 vehicles from there and have had no problems with any of them. j.riley
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January 2023 by Tonya White
We love you guys! A huge. Thank You! We bought a 2007 SUV from Chuck in the beginning of 2022. We ended up driving 4 hours on a Saturday the SUV wasn't as clean as we thought it was when we got there, but Chuck apologized and gave me $60 for gas.He then said a lot of people can talk but less act on there words. Solid Dude. He also sold me the SUV for $1400 under what he had advertised it for. This is not the end. I drove the SUV to my brother in law to check everything over. Found out it had a bad transmission but I thought I got this for cheap and cars are worth more so we ended up spending about $1400 on minor things that day and put the transmission on hold. Well it didn't hold up and a few short months later it was in the shop and it was around $3000 to put a brand new transmission in it. After that it took two months for the timing belt to go out and found out the motor was bad. This SUV was a nightmare. There it sat in Sioux Falls SD and the dealership wants almost $10000 to put the new motor in. We were dead in the water the SUV wasn't even worth money they told us to call the junk yard. I called Chuck I told him I am stuck don't know what I am going to do. Chuck sent a trailer to Sioux Falls SD 6 months after he sold me the SuV. He got a used motor and had it put in. He changed out Family only $2000 and he dropped it off in Fargo North Dakota. This Man is honest and He acts on his words. Thank you Chuck. God Bless you!
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September 2022 by Mark Coffin
I purchased a trailer here and it was a “sold as is” transaction and I ended up having to pay on tabs even though it was supposed to be a lifetime deal when I bought it so I called and talked to Chris and even though it was supposed to be a “sold as is” he actually reimbursed me the money I spent when I had to pay for the tabs that I thought were supposed to be paid for. He was very kind and easy to work with!
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July 2022 by Travis Stegora
Great friendly staff. Straight shooters. I left a very happy customer and plan on all future business with them. There's nothing bad I can say about this place. I just had a great experience if you need a vehicle check them out! I almost didn't want to leave. I saw the bad reviews and laughed as I'm sitting here happy as can be.......Here we are a week later and still happy as can be. Have it a 200 mile test as is for what I need it for and zero issues! You obviously can't expect perfect for high mileage used vehicles. But my expectations were surpassed. Coming here again for sure! Thanks guys ?
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July 2022 by Poo Poo
Immediately walked in and noticed several red flags. For starters, they have numerous chickens running ramped and screaming at us. I was honestly terrified. Drove two hours to see a vehicle that ended up being 10x dirtier in person than online and DUCT TAPE on a hose inside the hood that started smoking after only driving it for not even ten minutes. Not to mention all the rips and tears the vehicle had. When we asked “Chuck” to come out and look at it he responded with “I do my business back here.” Everything we told him about the car he wrote down and said it’ll “go on the list for Monday.” My friend then asked to use the restroom and returned looking absolutely horrified. I then asked if I could go use it as well and my friend responded with a firm head shake “no.” Confused, I followed her to the restroom and saw a toilet that had to be climbed up stairs to get to on a platform. Not only that but spiders littered the bathroom and it looked as if someone had let off an explosive bomb in the toilet. We walked out and my mom said that we looked like we had been through war. I asked her if we could leave and the look on our faces alone made her put the bathroom key aside and respond to the employees with a “we’ll be right back.” Spoiler alert, we will NOT be right back. Only reason this gets a one star is for the pug. There’s a lot more issues that need to be “put on the list for Monday” but good luck Chuck!
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July 2022 by Indyana Downey
I took a vehicle on a test drive. Got back to parking lot and checked under hood. Gas leaked into the oil pan and the wires were ducted and smoking. Chuck said he would fix it on MONDAY. I then asked to use their restroom. THERE TOILET WAS ON A PLATFORM THAT YOU HAVE TO CLIMB STAIRS TO GET TO. SPIDERS EVERYWHERE. Guy seemed sketchy. Don't recommend buying car here.
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April 2022 by Fred Linehan (Capalot)
Tried to buy a car and their website ads are misleading. They tried to sell me a car with all sorts of structural integrity, turned them down. Found a different car to look at, as i drove a long ways to look at a car, and this one was seemingly decent, but business owner lied about book value on car. Car was way over priced by $1500+ and they claimed it was $1000+ under book and when I called him out on it, and showed him the real book value with the VIN, he said he doesn't want to do business with me and that my website is fake....it's KBB sir...same site you claim to use...They are ripping everyone off who comes thru. Ridiculous?? Best Buy Auto should be shut down. No excuses. Deserves no stars.
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March 2022 by Hannah Hickman
Boyfriend bought some tires we ended up having some issues with the tires the customer service was outstanding let us do a return no questions asked. Highly recommend this place they will take care of you!
