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August 2023 by Zac Clark
I called Adrian from the road, knowing that we'd be passing through the area in 10 days. We'd lost an AC unit during the hottest part of our trip, and I asked if he could help.Although he was unable to get an exact match unit on short notice, he worked to find a compatible unit without electric heat, which was fine by me, and said he'd have it waiting for me when I got there. To put a finer point on it, he did actual work with no guarantee of my patronage - real customer service!!!On arrival, everyone was great. We got some lunch and checked out trailers while they swapped the unit, which works great. My only disappointment is that they didn't have the parts on hand to fix my RV steps - as a dealer they focus on trailers over motor homes.But that's no matter - Adrian got me out of a tight spot at a time that was convenient for me, and my whole family is grateful!
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November 2022 by Nate Bundy
Delt with Chuck,he did everything I asked him to do!! Great communication throughout sale!
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October 2022 by Infinite Insight
My friend and I are both working from out of state and purchased stealth aluminum enclosed trailers from your company within 48 hours of each other. My friend accepted the delivery of his from a Saint cloud location and had an awesome experience with a power washed and detailed trailer, great salesman, good delivery procedures, the paperwork and accessories were gone over very well. When I drove to Long Prairie within 24 hours to get the trailer that I had purchased mine was sitting on the backside of a lot pulled out from the line dirty and covered in cobwebs missing valve stem covers and absolutely zero effort put into the delivery experience. No one came out to assist me or go over the trailer I hooked it up myself and drove off after spending five minutes in an office at the end of the day signing paperwork. I am happy with my product but if I were to make a suggestion I would hope that customers would have a consistent experience between your different locations. My friend and I were both taken back by the vast difference in customer experience.
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October 2022 by Jessa Drinkwine
I worked with Greg. He made the process simple, fast, and friendly! We love our purchase and felt the process went smooth.
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September 2022 by Erika Rucker
Gene was great to work with and made the process of trading our camper for a new one very seamless! Our drop off and pick up was very quick and easy. We are happy out with our purchase. Thank you!!
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August 2022 by Douglas Laney
I’m very pleased with the salesman, Chuck, that I purchased by RV from. He’s very knowledgeable and assisted very much with the hitching up of the vehicle. The following doesn’t have to do with a salesman, but I know they manual for the vehicle that I bought says it has a 56 gallon freshwater tank but when I fill it using a meter the meter only shows 46 gallons. I also wonder where the outlet from that tank is, as I seem to run out of water before I should.
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August 2022 by Kenny Berge
Chuck Thompson is very knowledgeable about the campers and is a very pleasant sales representative to work with. I would definitely recommend him to a friend.
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July 2022 by Analiv McCarthy
Gene and the crew were very detailed. They took care of us like family! Gene made us feel welcome right away. Walked out to us within the first few seconds of us pulling in the lot. He did not beat around the bush, listened to our needs and wants, showed us a few selections of styles to choose from. Called us a few times in between purchase to see how our day was going and again a few days after to make sure we were satisfied with our purchase. Made sure if we had any questions or concerns to call back. I would definitely recommend this branch of pleasureland RV. They take very good care of there product and customers. Thank you again!
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July 2022 by Devin Larson
Chuck was great to work with! Very honest, helpful and knowledgeable. Overall a great experience with Pleasureland! I will be a returning customer!
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May 2022 by Nichol Blanchett
You Need to ask for Chuck! He is personable, he listens to what you need & want. He doesn't push you in to something more than what your looking for. We had a great experience with Pleasureland. Highly recommend them if you are in the market for a new or used camper. Great selection of both new and used.
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May 2022 by Paul Janet Supplee
We purchased an Itasca Cambria Class C from Pleasureland in Long Prairie, MN. From our first contact, Chuck Thompson was a real pleasure to deal with. He was knowledgable, patient and very prompt with all of our questions. He helped us navigate this big purchase and was a extremely helpful from start to finish. All of the folks we dealt with on the day of purchase were professional. RV tech Ron guided us through the final inspection and answered multiple questions about the unit. All in all, our experience was excellent.
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May 2022 by Jessica Van Zee
Salesman Chuck Thompson is your go to guy at the Long Prairie location. Fast responses on inquiry, friendly and customer oriented. Shows appreciation for your business and provides a follow up call in case you have any questions. A pleasure to do business with.
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May 2022 by Dakota Vanhercke
My salesman Chuck Thompson was outstanding from start to finish from helping me find my new camper to making sure I felt as good as possible about my purchase he’s an outstanding guy that truly cares about his customers and will go above and beyond for them thank you again Chuck I will definitely be buying again from you
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April 2022 by anna nice
This is the second camper we’ve bought from Pleasureland RV in Long Prairie. We have nothing but good to say about both the sales and service departments.On our first RV we had a few warranty items to be worked on. Due to the winter last year, the warranty had run out. With the help of Gene, the service department took care of everything anyway.The first time we came in to look at trailers, Gene (the old guy) met us with a smile. He was very knowledgeable and personable. He always returned our phone calls promptly and was able to answer any questions we asked. He even gave us his personal cell phone number. We were so comfortable with Gene, when we decided to trade in our smaller camper for a slightly larger one, Gene was the one we called. He returned our calls, and we had several back and forth conversations while we were waiting for the trailer to come in. Gene called us to let us know it was there and set up an appointment to see it. He told us we would be working with Justin, because he (Gene) was off for the winter. Most of our conversations with Gene had taken place while he was on vacation! What a wonderful man to still take care of us even when he wasn’t working!!Justin was the one who sold us our second trailer. He, also, was very knowledgeable and personable keeping in contact with us during the whole process.You can tell both men are knowledgeable about every aspect of their campers - from construction to towing to cold weather camping. We would definitely go to Pleasureland RV in Long Prairie for any future needs!!
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April 2022 by Aaron Jaehnert
Pleasureland goes out of their way to make sure that you're satisfied with the buying process and with the product. The salesman who sold us our camper (Chuck) was very helpful and knowledgeable. This dealership is ALOT more helpful and accommodating than certain other dealers in Minnesota. 10/10 experience.
