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January 2024 by Jayne Fronk
The service I received at Lonsdale auto works, was above and beyond my expectations. The communication was excellent, and they did everything they could to get me in as soon as possible, and spent the extra time answering my questions. Highly recommend!
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January 2024 by Adam B
Lonsdale Auto Works is great! I’ve been using them for a long time and I could not speak more highly of a business. I always feel welcome and their service is top notch!
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October 2023 by Brian Copeland
Great service. Waited for my oil change and it was done on time. IL haven't used them for very long (2 years) but they have done a great job so far.
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September 2023 by ANURUT KOONTAWIN
They are friendly and good service, I drop off my car but that day was snowing i have to walk back to my house but Denise offer me to take shop’s car to drive home ,and about fixing they do that you want first and if not really need to change they said the truly conditionThank you for great service my neighborServices: Steering & suspension repair
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September 2023 by Michael Brown
They diagnosed the problem fast. Found the fastest fix I needed and had me back on the road with a itemized list of what they did. Honest and fast. What more do you need. I'll be bringing my vehicles back. I don't have time to look for an great mechanic everytime something is over my head to fix. PLUS a lot of it was done via text! When I don't have time to talk that's great and pictures!!
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September 2023 by Bill Gackenheimer
Starter on my truck went out in Faribault so I needed a tow and a new starter along with some 100k items. I was given a rental car and they were very timely getting me back in my truck, estimates were accurate, timeline was accurate and their system is very automated and easy to use with online estimates, authorizations and payment options.Services: General repairs & maintenance
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August 2023 by Heather Juenemann
This auto shop run by a former Scouts BSA leader is trustworthy, loyal, helpful, friendly, courteous, kind, obedient, cheerful, and thrifty. They never recommend repairs that don’t make sense for my vehicle and always respect my wishes. They even help me out with a loaner when I need one. I’m very satisfied.Service: Steering & suspension repair
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August 2023 by William Brandt
This is a reliable place to get your truck or car repaired. Over the years Scott has work on several of our vehicles. Most of the time I do my own repairs but life gets in the way and we trust and love the quality work he does.Services: Battery service
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August 2023 by Megan Frederick
Always great service at Lonsdale Auto Works! Quick response and quick service! They were able to diagnose and fix my sensor issues as well as general maintenance on my vehicle!Services: Electrical repair
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August 2023 by Paul Jankovsky
Unfortunately this shop is very dishonest, and the owner was talking smack about other customers wile I was waiting for my truck.I paid for a oil change, and a separate fee for a brake inspection and was told my brakes were all fine, and the problem I was having with shaking and noise wile braking was with my tires then they tried to sell me tires.I asked to see brakes wile they had tires off and I was told no “that it’s not safe” and they showed me blurry pictures, I have been in shops connected to dealerships and been welcomed back to see damages………I took my truck that weekend to my brothers shop 2 hours away and we found warped rotors, and broken emergency brake hardware in the rear.Replaced the parts and issues were gone.Unfortunately my experience with this shop and the owner, shows a serious lack of ethics.Proceed with caution.Response:Sorry you choose to continue to misrepresent your Buisness Scott, and lie.I was told I needed pads in the rear… but I needed rotors in the front, and pads in the back were fine after a reputable shop inspected. yes I asked for a tire quote after being told tires were my problem.And I replaced the tires because I knew they needed replacing, but I also knew I had a brake issue in the front from the pulsing brake issue…….And I paid for a full brake inspection and well that just clearly didn’t happen after they found broken hardware, and pads in back were fine.And I was told explicitly by your staff at the desk that I wasn’t allowed in the shop……. But I could see pictures!It’s ok I understand you can’t be wrong, or corrected.But after hearing from several local people in the community, how you have tried to take advantage of them as well, I decided it was time to write a review of my experience to warn others.This is the sole purpose of reviews.
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August 2023 by Robert Gjerdahl
Had amazing service with Scott at Lonsdale Auto Works, extremely helpful willing to work with me, competitive pricing and punctual. Helped me out of a bind and I highly recommend. Thanks for the help with everything there!!
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July 2023 by Andy Adams
We were on our way back home in Arkansas from Minnesota and broke down an hour into our drive. We were towed to Lonsdale Auto Works. We couldn’t have been happier with the level of service and care we received! Denise and Chris took exceptional care of our needs, and went above and beyond to get us back on the road in a timely fashion. If you need any sort of car mechanical work done, please give them a call. Thanks for your assistance!!Services: General repairs & maintenance
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July 2023 by Fisherman _55
Always a great experience. Explains what it needed, why it’s needed and when they work should be done. Delivers on what was discussed! Thanks Scott, great team of trusted advisorsServices: Transmission
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July 2023 by Dale Rogstad
I hit a small animal rather late at night after the shops had closed. He got out of bed to come to my rescue when I discovered my car had more damage than I thought and could not make it home. Really saved me that night and made the rest of the process toward repairs and insurance claim extremely easy too.Service: Car towing
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June 2023 by msnella100
Lonsdale auto works was awesome. I was extremely impressed with the customer service, the service from the technicians as well as just an overall customer experience.They identified where the main oil leak was in my car and took care of that, change my serpentine belt. Did a whole overhaul & cleaning job on my engine because it was covered in oil . The experience and the value far exceeded what i thought it would be. DEFINITELY MY NEW REPAIR SHOP NOW!Services: General repairs & maintenance
