-
November 2023 by Beth
Well after waiting almost three hours, was told it would take an hour to an hour and a half. After all the waiting and 1200 dollars later, I didn't even get a thank you. Pretty disappointed
-
August 2023 by Jay Jose
Madelia Ford are extremely easy to work with.
-
August 2023 by DDP
Great dealer. Good to work with and fair.
-
July 2023 by Mckenzie McCann
Pros:- Family like atmosphere- The owner has the cutest dog- They are very professional and work with you to lay out your options- Cosmetically my vehicle was beautifulCons:- They do seem to stereotype a bit- I say this because as a young female, they didn’t believe me when I told them I had a good credit score, and further felt the need to comment on it after running my application with, “ Wow, you really are doing well for yourself”. Which may have had the best intention, but it felt a little condescending.- They didn’t really know much about the vehicle I purchased. All they can tell me is that it was a now college graduates college car.The neutral:For me personally the vehicle I purchased from them did not last. It could be a Ford thing. It could be lack of maintenance by the previous owner. Or they very well could’ve known.I have had the vehicle not even two years and already had to get something else. Last year before I had even owned it eight months, the steering column went out. Then more recently this week my transmission went out in it’s entirety. For a vehicle with only 130,000 miles this seems a little strange. Especially considering it only had a little over 110,000 miles when purchased. Again, this could have nothing to do with this dealer, but I do feel it’s worth noting if you intend on purchasing a previously owned, or as is vehicle.Overall:The staff was super kind and I’m sure other people have had much better experiences, especially with the newer selections. Maybe I just got the short end of the stick, but we all need honest reviews to make good decisions.
-
June 2023 by barry zimmerman
I would highly recommend Madelia Ford to anyone who is considering the purchase of a Ford vehicle.Mike kept me informed along the way with the purchase of my new Bronco. Great customer service and communication!
-
February 2023 by K Jahnke
Mike at Madelia Ford was fantastic to work with. The order process was easy, and he kept us posted on the delivery. Once my Bronco was in, he took the time to show me all the ins and outs of it. I would highly, highly recommend that you buy your next car or truck from Madelia Ford.
-
February 2023 by Lisa Marie
from purchase to service and warranty work, they always take great care of me and my car at Madelia Ford!
-
December 2022 by Katina Lira Cardona
Excellent customer service!! Definitely will be a return customer!!
-
November 2022 by Ken Hoffmann
Staff was very friendly and easy to do business with and very accomodating.
-
October 2022 by Brian Wallace
The whole sales team is especially helpful and very knowledgeable about Ford vehicles and all the options that are available. A special hats off to my salesman Dave. Looking forward to the next new vehicle on order. Update: Our second new Ford of the year arrived this month. We couldn’t be happier with Madelia Ford and the entire sales team.
-
September 2022 by Errika Zwicky
Friendly staff, I got my oil changed quickly ?
-
August 2022 by Sofa King Re Todd Ed
Very good service. They were able to get my vehicle in and told me what the problem was even when they were busy. The other places I called said it would be next week before they could even look at it.
-
July 2022 by Rick Leonard
Dave at Madelia Ford is great to work with. Recently purchased a vehicle and he had everything ready before I showed up.
-
May 2022 by MKW 56
Mike at Madelia Ford is top notch. I reserved a Bronco on July 15th, 2020 and worked through the entire process and multiple delays with Mike and his team. He was always very prompt with replies to questions and did his best to make sure my buying process was transparent and professional. This is the 2nd new Ford I have bought from Madelia and I’ll be back for my future vehicle needs
-
May 2022 by Makaylalala Love
Awesome customer service with additionally awesome care for my Ford. With ford pass points it was completely free. Cute doggies to keep the children busy.
