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April 2020 by Jr Co
These guys are a straight joke, they claim to be people first but instead they look at people like numbers and risk potential. I tried applying for a membership and was told that because of one item on my credit report (to which I’ve been making consistent payments on for 3 years (they admitted to even seeing my record of consistent payments)), I was not membership worthy. My family is growing and we needed a $6500 loan for a new car, I even admitted that to them, and they still turned me down and stopped replying to my emails. We make over $5k a month but I guess we’re still to much of a risk to pay them back smh. Stop lying to people by telling them you’re for the people when you don’t even give people a chance to show you that they are responsible adults that work, live, and pay what they owe.
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May 2019 by Shelby Gienger
I LOVE this bank, don't get me wrong, but I HATE their severely limited business hours. Many people work 8-5 jobs which their hours don't accommodate. They don't even offer limited weekend hours like most banks do. I've always had excellent customer service any time I've needed it and I rely heavily on their remote check deposit feature on their app which works wonderfully. I just wish I could deposit my cash more conveniently or go to the bank without having to take time off work.
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May 2019 by G Bass
Take a year to answer their phone in the mankato area
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May 2017 by Hunter Bolte
This is an amazing place to do your "banking" type stuffs and doesn't seem at all impaired that it is confined to a small space. The staff are truly awesome as well.
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May 2017 by Dennis Tims
Curb Appeal the banks customer they needed a loan and lied about it then lied to me. Why would anyone want to do business at this bank with associates that do dirty business. Liars! Dont trust curb appeal or the people they do business with.
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May 2017 by Joshua Baerg
Love the atmosphere.
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May 2016 by Megan Kirby
Great bank. The hours suck since I work during the entire time that they are open. They really need a branch outside of MSU's student union with normal banking hours!
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January 2016 by Jim J.
Affinity employees are always helpful and take time to go over everything so you can understand. The BEST rates around, and easy to use online banking.
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May 2015 by Rebecca Larson
I've been a customer there for 15+ years and they've always done right by me. Any problems I had with the account they've been able to solve quickly. They are always very polite and smiling when I go there in person. I only wish they had an off-campus location in Mankato as well or maybe have hours open on Saturdays. It can be a zoo on campus sometimes and, depending on the time of day, finding parking can be tricky.
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May 2014 by Linda Hallen
Very helpful. I had a little trouble getting all the logins to work and the people there were patient and worked until it was fixed. Kudos.