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January 2023 by Sara Spiering
treated very poorly. argued about them having an rx the 45 mins I argued with them. wasted so much of my time
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June 2022 by Charles J.
sent my girlfriend pills damn near across the world now she gotta wait a long time now..
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June 2022 by Brittany Gruber
To the young gentleman working the pharmacy counter at 5:30p today at the CVS on Madison Avenue in Mankato, MN please know your actions didn’t go unnoticed and I SEE YOU! I reported you to management and told them that your employee was one heck of a person and as an HR professional he’s the type I want on my team! You had me crying in my car as your actions literally gave me a light of hope and reminded me of our true purpose. ?? As I was picking out my vitamins I witnessed everything. You guided a blind and developmentally disabled man through his new med list with such kindness and compassion as he explained to you he was just discharged from the hospital. When he realized that his cab left him he asked you for help crossing the busy intersection on Madison Avenue, so he could get home safely. You basically jumped over the counter took action swiftly, graciously and didn’t hesitate one bit. Thank you for being a good human! ?
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June 2022 by Marcene S.
I got a prescription filled here and when I got home I realized there were only four pills in the bottle. I looked on the label and there were supposed to be 14 pills. When I called them they of course didn't believe me and said that there were 14 pills when I left the store. Will never trust this pharmacy again. I was lucky that it wasn't medication that was essential. I'm not sure what I would've done if it was medication that I needed to take long-term.
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April 2022 by Gary M.
1 out if 10 times we have a good experience.. Always busy, understaffed even prior to Covid. Really seems unorganized and never gets better.We were forced to use CVS from my employer and we used to go to cub foods and had no issues. Seems like with all the consistently bad reviews of this store you think they would try to get better. I guess they must be making good money and don't care about the service.
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March 2021 by Not A.
Rude staff. My boyfriend & I went in for a covid test. The woman at the drive thru is extremely condescending & entitled af. I'm literally just trying to get tested & go home. If you don't like people LEAVE. YOU DONT HAVE TO WORK IN PUBLIC HEALTHYou're better going else where for everything. The CVS in Owatonna is MUCH nicer the guy there is a wonderful soul. He'll help you out very patient & kind. Dont come to this one trust me. Not worth the hassle.
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October 2020 by Greg Juberien
Excellent customer service!
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November 2019 by Denise A.
Understaff, screwed up my prescriptions twice. We are human but get more people to help out then maybe there wouldn't be any screw ups.