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December 2023 by Amy McGinn
AAA assigned Dean’s to do a tow for us and they were so great to work with! Zach showed up, knew exactly what he was doing, was super friendly, and great to work with! Both he and dispatch kept upland updated on his status. We appreciated working with this company!
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December 2023 by Steven Thulin
We are so grateful to Dean's Northtown Auto for helping us when our jeep had problems on the way home from the cities. They were wonderful at repairing the alternator and we received great service. Thanks!
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November 2023 by Caleb D
DO NOT USE FOR SMART STARTThe wiring job they did was wrong, and even affected the performance of the car. I ended up getting stranded 2 hours from home after going here. Hauled it on a trailer to another shop where they had to strip and replace everything. Haven’t had a problem since. The other shop even reported them to Smart Start. Find a different shop or go with a completely different company.
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November 2023 by Cari Simonson
Needed a tow! AAA got them for me. They made a stressful moment a little easier! I want to say thank you for helping me out!
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October 2023 by Nick Bartlett
Was strung along for two weeks about a tow I requested and about three times they kept saying they'd get to it in a couple days and it just didn't happen. Canceled and went with a competitor.
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October 2023 by Noah Summers
I needed two good front tires for my vehicle and got 2 very nice used tires for50$ each. After mounting them and balancing them my bill was 157.67. They had it done within an hour. Great customer service. Going back tomorrow for 2 more before winter. Would certainly recommend!
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October 2023 by Nick Westlund
I didn't have any work done, but they were here to tow my vehicle when they said they were going to be here and much more inexpensive than any other place. Great job guys!!!
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October 2023 by Gus
10/10 great customer service, all staff and employees are very efficient and friendly, i would recommend deans northtown auto to anyone and everyone
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October 2023 by Pat Armstrong
Great experience, more then fair in repair & labor costs.Will definitely use this business services again!Service: General repairs & maintenance
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September 2023 by Jon lorenzen
Great company, great service. I've bought tires, had vehicles towed, and also purchased vehicles from them. Great company to fulfill all your automotive needs.
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September 2023 by Smooth Loc
Vehicle wasn't in good hands here. Simple fix became major repairs after further damage occurred while it was there. It was learned that they allow people from off the streets hang around that have no business there. Very suspicious. We had it serviced by people who actually care, and it's our opinion that Northtown Auto were rough with our vehicle during the initial tow and at their shop.
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August 2023 by Mike S.
Had a flat tire. Called roadside assistance through my ins company. Deans came up as to who was coming to change it. I have a spare that hangs on the back with a cover on it. It was extremely hot out. So when the man had changed out the tires for me I told him to just put the flat and cover in the trunk. I told him it's to hot out and when I get the flat fixed I will have them put the cover back on, not to worry. Well was informed by the garage that fixed my flat, they cannot put the cover back as it was damaged. The zipper area was ripped out of the cover liner. Now I cannot put it back on. Called Deans explained what happened. Was asked what year my car was. Told him, 2010. He said it was probably just dried out from the sun after so many years. (I don't care how old it was, you damaged it.) I stated now anyone can walk up with a lug wrench and just grab the tire. He stated they can do that with the cover on. I get that but it wouldn't as easy. Not to mention the bolts will now be exposed the weather, you know, rain, snow the things that rust out metal. I have contacted my Ins to inform them that damage was done by Deans, and they will not make it right. Maybe Deans should be taken off their list.
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June 2023 by Cheryl Harmon
I have a "Guy".I trust Dean and his crew to get the job done. I searched online for a few months looking to get exhaust fixed as someone stole my converter. Most places charged way more than what it was worth to fix it and or they wanted to go through my insurance. Anyhoo, Dean's Northtown Auto hit 'er done within an hour for $125 ( woo-fricken-hoo!!)I would definitely recommend to anyone that needed auto repair to go to Dean's Northtown Auto in North Mankato.The gps is a bit off on the exact location by about one block.
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May 2023 by Tyshawn Bryant
It took them over a month to finish my car, then once I finally got it back, they upped the price by $150 from original estimate. Also, techs left my car and seats dirty with mud and cigarettes ashes on my ground. Horrible service, will not be going back.Services: Auto maintenance
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May 2023 by Nashawn Williams
Desk staff was very rude and unprofessional. He tried to lie and say I was being disrespectful because I drove 30 minutes and he didn’t want to do the service when I finally got there. Very snotty and rudeService: Tires
