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October 2023 by Kathy Lyons
Tried to get my flu shot last year at the uptown Hy Vee. Was told I needed an appointment and they didn’t have any available, while I was standing next to a sign that said no appointment needed. Whatever, went to Walgreens. Fast forward to this year, made an appointment at the downtown Hy Vee on Monday for the following Thursday. Took the morning off, showed up at 9:30 am just to be told they didn’t have anyone available to give flu shots. Fine, call and tell me, take it off the website and take down your 50 signs advertising flu shots. Went to Cub Foods and got my flu shot. Done with Hy Vee pharmacy.
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June 2023 by Spydee Phoenix
I'd give it less then a 1 star rating if I could. Their "customer service" is a joke. They dont listen to the customer nor do any kind of due diligence that they claim to do but dont (i have written proof they havent when i was told they did). Not to mention the pharmacist's there LOVE & i mean LOVE to gas light people. From what ive witnessed, its their favorite thing to do. Its like they get off on it. Gaslighting & acting like they are a God. Someone should tell them they are NOT doctors nor are they Gods. They re job is to fill medication. Thats all. Count, print, stick to a bottle & be done.The pharmacist are NOT doctors so they need to stop acting like one. They dont know exactly why a person goes to the doctor to get prescribed medication. Its none of their businessBut no one told them that. Said pharmacist has no idea what the person whose prescription has been through in there life. Not a clue nor is it their business. They don't have a person's medical records (i.e. scans, MRI results,X-Rays, & etc) to decide what medication a person should be taking.Last time i checked they pharmacist & pharmacist tech arent clairvoyant/future/fortune teller. Someone needs to tell them their "powers" aren't workThey need to do their job counting, which even a child can do, and butt their noses out of business that doesn't pretain to them. Oh and lying to customer's, that needs to stop ASAP.
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September 2021 by Elizabeth Nelson
A majority of the workers here are rude, unhelpful and unprofessional. I've been going to hyvee pharmacy for many years but the customer service at this place is awful. Will definitely be looking for a new pharmacy. The employees don't care about you. Don't waste your time here.
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April 2021 by Libby Kester
A majority of the workers here are rude, unhelpful and unprofessional. I've been going to hyvee pharmacy for many years but the customer service at this place is awful. Will definitely be looking for a new pharmacy. The employees don't care about you. Don't waste your time here.
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May 2020 by Culisa Thomas
(Translated by Google) Theft(Original)Goid
