-
November 2023 by sholola oluwaseun
Isabel was very helpful. Despite knowing that I am looking into cars at other dealerships, she still represented Hyundai of Mankato well by helping me comprehend the specs of all the cars I am looking at and their trade-offs. I will recommend this location and hope to do business with Hyundai of Mankato in the future.
-
November 2023 by Brandi Linn
Hyundai of Mankato service department crew is amazing!I was greeted promptly, directed to the waiting area to wait and offered refreshmentsConsulted about issues during the service.Repairs were done in a timely manner and fixed.Thanks Mankato Hyundai crew!You all are amazing!
-
November 2023 by Blahosky Crew
We purchased a Palisade from Drew at Hyundai of Mankato and it was a great experience! He answered all our questions, kept us informed, and there was no pressure. We’re very happy with our new vehicle.
-
November 2023 by Jack Kliewer
Was very happy with my purchase of a new car, went in looking for used but was surprised after discussing the affordable rates with both Mitchell and Austin. Over all happy with my new car thanks to everyone at the Mankato Hyundai team!
-
October 2023 by Roman K.
I would like to express my gratitude for the servicing department, especially to Morgan who was extremely helpful in solving the problem. My beautiful Palisade that we purchased a few years ago has been not so pleasant to drive recently. The ride was very bumpy and it was a clear feeling that the rear struts/shocks were not dampening the bouncing. The discomfort was real to the point that my children felt nauseous during the ride. I felt very bad since Palisade is an amazing SUV and driving it became pretty uncomfortable. Even though there was not a visible damage to the suspension system and it was difficult to substantiate the warranty repair request, Morgan nevertheless went an extra mile and requested a goodwill repair due to customer's complaint. The difference is huge and the ride improved substantially. I would like to say thank you to Morgan and his outstanding service!
-
October 2023 by Terrence Smith
I had a great buying experience from the staff at Hyundai Mankato as Mitchell coordinated everything for me and when I had some minor work that needed to be done on my vehicle, Morgan from the service team was wonderful to work with and took care of things best he could and even faster than I had hoped. I highly recommend these folks and their services!
-
October 2023 by Denis Akim
Drew was just fantastic to work with in the vehicle buying process. Drew was the best sales representative that I have encountered. I am sure Drew. can help you purchase a new vehicle at Hyundai in Mankato.
-
September 2023 by T R
Great customer service! The buying process was very easy and seamless. If you are in the market for a new car, stop on over. Everyone I worked with were very helpful and no pressure to buy. They don't pressure you to purchase any addition services or items.
-
September 2023 by mikayla Smith
Edgar was super helpful and made sure I knew what kind of car, price, and features I was looking for. He helped me get the price I wanted and made sure I was happy with my purchase.
-
September 2023 by Elaigwu Ameh
I just bought a car from them. The staff, especially Drew, Taylor, and August, were kind, patient, efficient, knowledgeable, and super helpful. Awesome place! Awesome people!
-
August 2023 by Doug Leet
What could’ve resulted in a lower rating was saved by the hard work and perseverance of their sales consultant, Isabel, with help from higher management. After driving both a palisade and a Santa Fe, we found we really liked the Santa Fe, but dealership didn’t have the colors or calligraphy trim that we wanted. In doing some phone research, one was located, but it wouldn’t be available until early September. and they didn’t have a price on it. Dealership wanted a $500 down payment without confirmation of how much the vehicle would cost and what they would give me for trade-in. I said we both needed to think about it. Contacted Isabel the next day and got together with her. While staff searched other vehicle options, Isabell got an appraisal done in our rig, and entertained us for nearly 2 hours as the staff searched what must been much of Minnesota to find something. In the end, we got the trim and colors that we wanted and it was delivered within one day. Isabel then spent another hour with us going over auto details and programming. Senior management apologized immensely for some of the confusion and delays that had happened. Their response and special consideration, took what could’ve been a rather negative transaction and turned it into a positive experience for us.
-
August 2023 by Darrel Horgeshimer
Top notch dealership! Edgar our salesman was very knowledgeable and personable. He walked us through every option on our Palisade. Eli was very knowledgeable and helpful with the financial end. I would definitely recommend Hyundai of Mankato.
-
August 2023 by Erica
An overall fantastic experience at Hyundai of Mankato! Our sales consultant, Isabel, was knowledgeable, attentive, and friendly. Thank you as well to the entire crew, including Matt and Eli, for helping us find our perfect vehicle!
-
July 2023 by Jeff B
I would highly advise not to waste time with this dealership. We have been looking for a new palisade and finally found one on the lot here. We were told they won’t make a deal over the phone per their policy. So we wanted to make sure that we weren’t going to make a 3 hour drive for nothing. They told us to put our trade-in information into the estimation tool on their website for an idea on their offer range. On two separate occasions they told us they would likely be somewhere in the range given from this tool. Finally on the weekend when my wife could make the trip (and they were aware she was coming) she drove 3 hours only to be informed they just sold the palisade. Ok fine, I get it there’s no hold on the vehicle. But then they tried to sell her an overpriced used palisade full of dog hair and quoted her $2,000 less for our trade than what their estimation tool quoted (despite being reassured previously that they’d be around the tool’s range).Save yourself the trouble and go somewhere else. This entire process was a gigantic waste of time and money that they obviously didn’t care about. We ended up finding a different Hyundai dealer that gave us more for our trade without even seeing it and took a verbal agreement to get a deposit and hold a palisade.This was honestly the worst dealership experience we’ve ever had.
-
June 2023 by Susie S
We filled out all the information and they had the USAA Bank information and they told me I don't need to do anything else. They added $3499 for the warranty which I thought was included and they sat on my loan for 2 months until it was past the grace period so I had to reapply and my interest rate went from 3.89 to 5.89 causing around another few thousand extra cost for no reason. They treated me like a thief because they failed to send the information to the bank and said they would report the car stolen and they made that phone call to me on the day I got married.6/26/23 Just wanted to add to the post because I got a phone call today from Matt saying to go elsewhere for my services since I wrote a negative review.
