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October 2023 by Daryl R. Bauer
Miscommunication on the part of the dealership as to the time I was supposed to show up and that I had planned to wait for my vehicle at the beginning of the visit caused a grumpy service advisor. He redeemed himself after he figured a few things out. I also sat in my car waiting for the door to open for about 5 minutes before I decided to just go in. I had never had service here before so it wasn’t clear what I was supposed to do. Service advisor was on a lengthy phone call which I can totally understand why I wasn’t noticed. When all was said and done this visit ended as an overall positive experience.
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October 2023 by Natalie Barnes
We had a great experience buying a used car from here. Kyle is fantastic, the process was quick, easy and happy all around. Highly recommend these folks!
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October 2023 by Mike O'Rourke
Excellent experience all the way around!! Hunter, my salesman gets 5 stars from me!!! Very knowledgeable, professional and helpful!!! I've actually already recommended him to family/ friends that may be interested in the future.
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October 2023 by Katrina Schlie
Being a busy lady I was pre approved with my bank and called and said I wanted to buy my Tiguan. I was helped right away and everything was taken care off over the phone and through email. Within a few hours I was able to go in with my check from the bank sign a couple of papers and take a walk through with Kyle. 15 minutes I was driving away in my new car. It was so simple and made this busy lady's life so much simpler!
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September 2023 by Zeke Sorenson
This was one of the best car buying experiences I've had. I appreciated the straightforwardness. I knew what I wanted and what I was willing to pay, and didn't feel pressured to buy anything I didn't want, but was given straightforward information. Richard was extremely helpful and easy to work with. He did a great job of giving me helpful information and was pleasant to work with.
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July 2023 by Big Time
My wife and I bought a 2023 Nissan Frontier last week. Considering buying a car can be an overwhelming experience with the mount of money involved, we left satisfied. Our salesperson Hunter was a pleasure to work with.
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July 2023 by Kristin Kopietz
Richard was amazing from supporting my last lease through VW to helping me navigate my current needs and what options were available to me. He was kind, communicative, and respectful throughout the entire process.
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June 2023 by Jeremiah Hess
Possibly one of the fastest and least BS laden car purchase I’ve had. Filled out their credit app online, got a call from their Salesman Kyle pretty much the second they opened, and had 90% of the process finished before I even set foot in the dealership. A+ purchase experience.
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June 2023 by Michele Bednar
Huge shout out to Hunter and Ralph at Mankato VW! We purchased a new Tiguan from them and Hunter went above and beyond from the start of the sale to the moment we drove off the lot. He is very knowledgeable and took the time to not only tell us all of the features but show and walk us through them! Hands down worth the drive from Minneapolis to purchase a new car!
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May 2023 by Grace Ludvik
My husband and I bought a used car from this dealer recently. Right after driving the car off the lot we had some immediate mechanical issues. The initial repair agreement was not to our satisfaction but after working with the owner, who promptly responded to our concerns, we were able to come to an arrangement for repairs we were comfortable with. Overall, Jason in the service department provided great customer service in explaining the repairs made by the team of mechanics and we appreciated the thoroughness of the work done to repair the car.
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May 2023 by Darrin Galinat
Great service! I was called several times with updates on the status of my repairs.I've also bought 2 cars from here. My guy Richard Garvey always goes above and beyond and makes everything incredibly easy!
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May 2023 by Jana Hensche
The customer service was excellent! The staff were very knowledgable about the vehicle, and walked us through all the features. They sinked my phone, and showed me how the apps work. They got me set up on my VW app, and showed me how it worked. He got in the car with us and showed us all the buttons. I felt very comfortable driving my car home. It took up to closing time on a Saturday, to get everything done for the sale. They never made us feel rushed. I honestly have never been treated so well.
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April 2023 by Randall Hanson
All Sales personnel were exceptionally pleasant and professional in helping us to make our decision in purchasing a new vehicle. Sales Representative, Richard Garvey was especially helpful, taking the time to explain all the new technology in the 2023 VW Atlas that we eventually purchased and made it clear that they would all be available for any follow up questions or concerns we might have in the future.
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March 2023 by ronmichele Nolte
Hunter is an Awesome Sales man and we have enjoyed working with him buying our last two Vehicles. He is so carrying and really try to find what you are looking for in a vehicle. We would recommend hurt and VW to anyone looking for a Vehicle. We Love our New Car it is Great just what we wanted.
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February 2023 by Deb S
From the minute we walked in the door, we were greeted by a friendly salesman and several other friendly employees within the building. My husband and I felt very relaxed and non pressured during the whole experience. Our salesman (Hunter) did a great job at explaining how to operate our Atlas Cross Sport. We LOVE our Atlas Cross Sport! Wonderful experience, we will be return customers! Thank You!
