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March 2025 by kay Flesner
Helpful
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March 2025 by Jim Popp
Great help....
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March 2025 by Shawn Glapa
great team great service!
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March 2025 by Michelle Kelly
I liked Trevor alot. He was very knowledgeable and explained everything about the new phone in a way I understood very well. I enjoyed my time with him very much.
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October 2024 by Mark Jenzen
Trevor was sincere and extremely pro at what he's doing. Thank you
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September 2024 by Larry White
Very helpful, explained everything to us
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August 2024 by Alex Rolfes
Beware of this place they use shady use car salesman tactics!!! They are not owned by Verizon, went and got new phone was told it's cheaper for 4 lines told exactly what our bill would be, when we got bill it was 4 times higher went to an actual verizon store they told me to take my stuff back and get my phone back and cancel everything because they did so many shady things that it would be easier to just start over fresh. When I went back the manager said they don't have to and I spend 2 hours on the phone with Verizon just trying to fix what they did, they lied straight to our face about a trade in that didn't exist they straight up lied to our faces about what each line would cost. What we found out is that if it's not a true Verizon store they have the ability to manipulate your monthly bill on their system with fake deals that don't exist and then your the one stuck with a high bill and no way of getting out of it
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July 2024 by Kat Thomas
My siblings and I went in today to trade in our phones. Trevor was so much help and fun to talk to. Even helping us save money. Helped us even when we were having problems reading out a phone. Definitely will be going back.
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June 2024 by Madison Hage
100% recommend. The team is knowledgeable and efficient to engage with!
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June 2024 by Rhonda Boyer
Trevor was great - extremely helpful
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June 2024 by Mads
100% recommend. The team is knowledgeable and efficient to engage with!
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April 2024 by Amy Hogan
Trevor was amazing! When the corporate store said they couldn’t help us upgrade and change some phones to different lines, We thought we’d try the mall as a last ditch effort as it was a “authorized dealer”. Trevor got us the what we needed all while making sure everyone in the store was taken care of. Do not go to the store across the street by Walmart- not sure if they didn’t want to help us or truly couldn’t help us but the customer service is night and day difference between the stores! Trevor was happy to explain and go through the process with each phone while assisting 4 other customers and I never once felt abandoned. 100% recommend this store!
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April 2024 by Gustavo Ramos
Trevor and Eli provided OUTSTANDING customer service for us today. They know what they are doing providing us with the best deals and all that. coming here makes my day thank you for your patience. They need to be given raises immediately, the faces of Verizon lol :D Hope to see you guys again soon! Thanks for all your hard work :) WE LOVE YOU GUYS!! ^^
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March 2024 by l l
fast service, was very clear about what was happening with phone and plan, was in and out in a good amount of time, very happy with the whole interaction and upgrade
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March 2024 by Katie Sirek
Store was not busy. No one acknowledged me for help. I went to another store.