Visionworks is a well-regarded optical retailer with over 770 locations across the U.S. and Washington, D.C. The business is known for its wide selection of glasses, contact lenses, and prescription sunglasses for men, women, and children. Many customers commend the knowledgeable and caring staff, highlighting their professionalism and willingness to assist with insurance inquiries and frame choices. Despite the positive experiences, some reviews mention that the store is understaffed, leading to longer wait times. Customers appreciate the expertise of the eye doctors and the overall quality of care received during eye exams. While some individuals experienced anxiety with new staff during their visits, feedback remains largely favorable, showcasing a commitment to providing good customer service. Overall, Visionworks is recommended for its valuable selection and attentive staff, encouraging families to prioritize their eye care with an annual exam.
I felt very comfortable, the doctor was pleasant and interested in my vision and talked! The assistants were great as well, they took the time with me! Would highly recommend!
February 2025
We were served well. The practitioner who served us was very competent and caring. However, The store is understaffed. The two ladies behind us had to wait 45 minutes before they could be helped.
January 2025
Brittany was extremely helpful in picking out me and my husband's frames and checking to see what our insurance coverage is. She remained so professional and helpful even with some last minute changes to our decisions/orders. Thank you!
