AutoZone Auto Parts in Maple Grove, MN, is known for providing reliable automotive parts and excellent customer service. Customers appreciate the staff's helpfulness and willingness to go above and beyond. Don was praised for his personal attention, accurately identifying customer needs, and ensuring they were fully taken care of, offering VIP service. Donovan also received high praise for helping a customer find the right headlight and installing it on the spot, showing professionalism and friendliness. Sawyer was recognized for answering questions and delivering good customer service as well. One standout employee is Sean, who demonstrated exceptional knowledge and dedication. He performed a challenging battery installation in very cold weather, going outside to work in -15 degrees and using special tools to complete the job quickly and efficiently. Customers noted that Sean’s assistance saved them time, money, and frustration, especially since he provided prompt, flexible service without the need for appointments. His willingness to help with difficult tasks and his use of proper tools impressed customers, making their experience smooth and stress-free. Sean also helped with headlight installation, ensuring customers had the correct bulbs and installed them for them. Overall, AutoZone Maple Grove is highly regarded for its friendly staff, knowledgeable service, and willingness to assist customers with their automotive needs. The employees’ dedication, especially Sean’s, makes this location a trusted choice for car parts and repairs.
They had the parts that I needed, which I am grateful for, but I believe the price is for lug. Nuts were a bit pricey.
May 2024
Sean helped me figure out which tail light didn't work Had to try several lights but now it works! Above and beyond Go here for excellent customer service
April 2024
Don did an amazing job identifying my need and personally went out of his way to talk me to his recommendation and ensure I was fully taken care off. Definitely VIP customer service!!!
