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February 2024 by Marsha Jordan
I called Battery Plus in Maple Grove and spoke with Anthony to get a price quote on a new battery while I was dropping my car off at Midas in Maple Grove who was closed at the time. Anthony who was extremely polite and provided me with all the information. I immediately drove my car to Battery Plus and when I arrived Anthony had my battery at the counter waiting for me to purchase. He installed it right away. I would highly recommend BP. Great job Anthony!! Keep up the good work
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January 2024 by Patti Masters
When I arrived to get my battery I was suddenly told there was an installation charge, even though Anthony and the website say free. Then the guy who was to put it in lied to me and said it could not be done, that the battery was “seized” in there and that a mechanic would need to cut it out. I refunded the battery and purchased a different one, in which my son in law installed in 15 minutes. Not good batteries plus, not good at all ..,
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January 2024 by Minwild G
Very helpful people. Will help install car batteries if it's not to complex. Reasonable prices and good parking. Easy to get to.
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January 2024 by Troy Hochsprung
Don't bring your watch here! Changed the battery and broke the settings shaft. Fresh battery, broken watch. Nothing but regrets.
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December 2023 by Katie A
Service was very quick and easy! My car battery was installed very fast
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December 2023 by Christopher Smoley
This place was an awful experience on 11/11/23. I ordered three deep cycle batteries online for pick up. Shortly after I get a notification my order was ready. I show up at the store and the gentleman try’s to give me someone else’s order (power tool battery) I said no I had deep cycle batteries. Never checked my ID as they are supposed to for an online order. Then finds a single deep cycle with a print out and says here you go. I said I have 3, he said oh didn’t see that on the order. Next he finds out he only has two and can’t fulfill my order, this is after I carry the two out to my truck and carry my three in to the store to get my core deposit back. He calls the Brooklyn Park store and then tells me go there and they will have the third. Super inconvenient and frustrating but whatever. I say well can you give me the core deposit back for these three that I carried in. He fumbles around for a good 15 minutes and says nope, can’t do that you can’t get the core deposit back. So I am basically out about $100 and he seems to not care at all or make any other effort to do anything about it, just nope. So I saw I am not just paying the core fee without it getting refunded, that’s not how buying batteries works. So after an hour of being in the store, realizing I can’t get a third battery without going across town, and now saying I will just have to live with loosing the $100s in core deposits I tell him just cancel the order, turns out he doesn’t know how after another 30 minutes of messing around and calling the other store. This is after I carry my three batteries into back to my truck and their two back into the store (good thing the online order asks for your vehicle type and color so you get curbside service… lugged 6batteries in and out of the store, the 6th one was because he gave me a wrong one at first (AGM) that I carried out then he made me bring it back in because it was his mistake). So in the end he says I have to come back Monday during 9-5 to get my money back and they will refund it. I said but I have no batteries, what if they say where are the items I am returning and refuse to refund me. The response is, no it will be okay, I’ll leave a note, not real reassuring since you didn’t help me with the batteries, couldn’t figure out you didn’t have enough to fulfill my order and can’t figure out how to do a core deposit refund at a battery store. So I ask can I take the two and go get the third so I at least have some collateral for returning these. Nope, you cancelled the order and can’t have them. So I ask will the manager be in sometime other than 9-5 because I have a job and am not taking vacation time because you don’t staff your store with a manager on a Saturday when most people shop. No, you have to come during those hours. So basically I am out $600 unless I take a vacation day come in and hope, with zero evidence that they will have relayed this disaster to a manger to get my money back. What an absolute joke, waste of time, and awful experience. On top of that not even a sorry, this was my fault for not checking we had three nothing, as if this is my fault their business is run poorly. Never again will I return to this store or any other batteries plus. All in all, I planned to go fishing Sunday, unless I feel like spending another $600 elsewhere that won’t happen. Great weekend off!
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December 2023 by Anastasiya
The associate changing my watch battery cracked the mother of pearl watch face and didn’t say anything about it. Maybe he didn’t see it but it’s a very obvious crack. Not sure what to do know but it’s not exactly something that can be repaired.
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October 2023 by Jason Steidl
Fast, quality repair done on my iPhone. Friendly, knowledgeable customer service.
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July 2023 by adam eldamir
GO TO THIS SPOT! Tony(tech) fixed my phone in 30 min and did it for a really low cost. Thankful for this business!
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March 2023 by Mary Barthel
Worker was helpful. Got my car fob battery and weird kitchen battery found and installed very quickly. Thanks.
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February 2023 by Theresa Keehn
Great customer service, outstanding! Rehi (hopefully spelled that correctly) was so great to work with, sincere and polite and made me feel that I was the only customer (even though I wasn't). All round a great experience, I can't say enough. Purchased a new battery online, chose a time for installation--which was started on time and completed efficiently and quickly. Also replaced the battery in my keyfob.
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February 2023 by service truck
Great place to have your phone repaired. For my phone they had factory replacement parts and the tech was certified by the phone manufacturer and it was at a good price compared to what parts would have cost off discount websites.
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January 2023 by Ole Olson
Very knowledgeable staff. Great prices and selection on car batteries. Best warranty! Not prorated!!
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December 2022 by Jonathan Leyse
Issue with a car battery on a cold winter day. Called the place and was guided through the process. The man who helped me was doing 5 things at once. Answering phones helping customers and installing battery’s. All in an orderly fashion. It was unreal service and I highly recommend this place. Tony Wilson did a heck of a job for me and many other customers there.
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December 2022 by Tim Lindquist
The attendant was very friendly and knowledgeable. The price of my car battery was very reasonable. They even installed the battery at no charge.