This Goodwill location in Maple Grove is described by customers as clean and organized, with shelves that are well-kept and not chaotic. Many note the friendly and kind staff, especially at the checkout and donation drive-through. The store is conveniently located and receives lots of donations, filling its shelves with items like perfumes, lotions, puzzles, and women's clothes. It is also noted for having clean bathrooms. However, some reviewers feel the store is very picked over, with items lacking value. The parking lot layout requires methodical planning, as there is only one entrance and exit, and the donation lane can be confusing. Dressing rooms have been removed, so trying on clothes requires preparation. While some find the staff unhelpful, others praise their kindness. Overall, experiences vary, with some considering it a better location than others and a regular stop, while others are critical of its merchandise and policies.
Staff handling donations are always rude af here. Sorry you had to put your phone down and work for a few minutes.
February 2025
Asked to keep the hangers as typically the Goodwills in other areas ask if you would like to keep them or not. Mary said this is not a thing here. Would like to see consistency across all stores as my aunt has been able to take them from here before. Unsure why this is a issue now.
January 2025
I think they forget that everything is donated to them! Their prices are outrageous
