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March 2025 by Jessica Martinez Torres
Didn't have what I was looking for but still had some good finds
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February 2025 by The Real Deal
Staff locks doors earlier than closing time by 10 minutes. Walking around and ignoring customers at door. Wow
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February 2025 by Toni Medrano
They always have a good selection of craft supplies & offer good deals. I do wish they had classes.
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December 2024 by Jeannine Uehling
Nice, clean store well stocked with your creativity needs. Do you believe it though, I was waiting in the checkout line & was directed to the Self Serve checkout by the associate. She was standing right there. OMG - service is dead, even at Michael's : (
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December 2024 by Glenn Simpson
Love shopping for arts and crafts
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November 2024 by Cristina Cuevas
Staff was rude when I asked where something was. Must've had a long day and it showed. 👎👎👎👎👎👎👎
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November 2024 by Kari Mar
Helpful staff. Up until we walked out without our bag. I called the store, told them which self checkout and exactly what was in the bag and my hubby was on his way. He said they close at 8 and I said he'd be there. Now, since there would be no checking out again, just proving we paid for it, the nice thing would have been for the employee who put the stuff away (hot glue gun and sticks) to grab it again and have it ready at the front. Instead, hubby drives 15 min, is there at 7:54 and they locked the door. Hours are until 8. Door should remain unlocked until then, ESPECIALLY since they knew someone was on the way there to QUICKLY grab their stuff. NO REGISTER NEEDED. Kind of RUDE and I have no doubt the man who I spoke with made sure to lock the door early. It's not a bar, there shouldn't be clocks ahead of the correct time. Very disappointing.
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November 2024 by Melissa Evanov
I love this place
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October 2024 by Aisha Torres
Refused a refund when I wasn’t able to pick up items at curbside, no items were picked up, but still the money was charged.
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October 2024 by steven farmer
They would not take my return
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September 2024 by Ellen Wolf
Michaels will not hold purchased products beyond 5 days. I get it, but this is terrible customer service. Coming from out of town for a pick-up, I like to align all errands on one day. Others likely try to consolidate as well. Please consider holding pre-purchased products awaiting pickup for 10 days vs placing them back in the shelf. Come on, Michaels...do better for out of town guests scoring a holiday deal on your website!
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September 2024 by Cher
Great and lovely customer service
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June 2024 by Linnea Totushek
Had difficulty finding small poster paper kept getting directed to poster boards ended up figuring it out...but I did find some awesome stickers on sale!
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May 2024 by Isabella Caswell
I love this place for my brackets and they aways have what I need
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April 2024 by Marietta Looby
Lots of great products. I'm sure I'll be back.
