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January 2024 by Britteny Schalk
Beware! I purchased one of the higher level monthly packages and was happy with the wash but my car was ALWAYS dripping wet when it was complete. I invested in special drying cloths and always dry my vehicle after it leaves this wash. Today (while is was 0 degrees) I pulled inside thinking that this business wouldn't mind if I pulled into the empty garage to dry off my vehicle. Well I was wrong, I was told I was going to be charged for a full service if I did not leave immediately. I was shocked that this was the reaction. I immediately called and spoke to the manager who then tried to upsell me on another package saying for X amount more I could have my car dried. Very disappointed that this business wouldn't help a customer out but will gladly take my money each month. I proceeded to cancel my membership and will be taking my car elsewhere.
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November 2023 by Hipolito Cabrera
Went in to get a new car detail which was their best package. Dropped off my 2018 suburban and was called back about 4 hours later that it was ready, when I showed up I paid and they gave me the key. First problem started as i was checking it out and tried closing the automatic lift gate it didn't close. I tipped the lady 20 dollars as it was clean. I went in to turn on the vehicle and the battery was dead, i was shocked that they would allow the vehicle battery to drain out. I was told that they where having issues with the battery, which was never an issue in the past. The manager jump started and i left upset. I didn't say anything to them. As i left and turned on my right turn signal i got an error code on the dash, it didn't turn on. I tried the left and same error message saying rear and front signal didn't work. I quickly turn back around and told the manager and he quickly said they didn't do that. I told him if they let my vehicle die how can they be sure they didn't cause that issue. I was there talking to him about 10 minutes until i asked for a full refund which he first refused until i kept insisting. I was able to get the error messages to turn of after replacing a fuse but now the left mirror signal and lane change assist won't turn on. I was told the mirror alone cost 411 alone. I still haven't had time to take it in to the dealer to get it checked out as i haven't had time and left on a 2 week vacation out of state. I hope they take responsibility for their mistake and make it right as it will cost me than the detail cost to get it fixed. Will not be coming back here or recommending to anyone.
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November 2023 by Dane Arganbright
I've only been here a handful of times, but I've decided this is my " go to" carwash. I went to a competitor's carwash this morning and was less than impressed with the results. I asked for my my money back and drove to Paradise. It's a challenge to get my black gr corolla clean, but it always looks great after a visit to Paradise.
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November 2023 by Cheryl Aaserud
Your employees do such a great job cleaning inside and outside of me, car!!! I don't know what youpay your staff. I can only hope it's enough to live on. I know that a lot of places take advantage of their Mexican staff!!!!
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October 2023 by Cara Rea
Great customer service, many different price ranges for quality work. Myal is a great manager and works with clients and customers very well. Appreciate the services offered and detail services are well worth the price. I spilled garlic butter in my back seat and they worked with me over a few weeks to remove the smell. They even got the salt stains from last winter out of my floor mats!!! Thank you so much paradise!!!Services: Delivery
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September 2023 by Tom P
Great customer service, the charge for removing the pet hair was well worth, they did a great job overall but could have been a little more careful during the wipedown of protectant; as I drove home I noticed that the corners of the dash and doors had a different sheen. Nothing to be upset over because the vehicle looks 100% better!
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August 2023 by Missy
I have the basic monthly car wash subscription and go through 1-2x a week. I appreciate that they have people power wash the car before going through. Once in awhile I’ll get the interior upgrade - it costs more to get it vacuumed and wiped down. This isn’t a cheap car wash but I save money doing the monthly plan and only get interior when I’m too tired or busy to clean it myself. Also they have full detail service for people who want it really cleaned like new. The interior package is just a “quickie” clean.
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August 2023 by khole sanders
Worst experience ever. The manager was rude to me. i asked if they could clean my door off they said they didn't clean doors. I asked for tire shine n he answered very rudely. The manager should be fired very rude. The one boy was to busy on his phone instead of cleaning my car. I still had dust everywhere they rushed when cleaning my car. I will never go back !!!!! Waste of 40 some dollars. Asked the cashier a detail question she seemed like she was in a rush when i asked question. Never again.
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August 2023 by Todd Snell
they always do an excellent job! I had my vehicle buff and shine today.I’d be curious to see if some of the negative reviews on this carwash are employees of other car washes that have just opened up in the neighborhood. Just a thought. Seems awfully weird.
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August 2023 by Murphy Macky
Great car wash! New manager knows what he’s doing. Great quality and great buff & shine. They were quick and efficient!
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July 2023 by Henry Duarte
I went to get a carwash a couple of months ago and now I just realized I have been charged every month some "plan" or "subscription" which doesnt make sense because when I was there I never even asked about plans or subscriptions so they have been charching me for nothing during the past months
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June 2023 by Ice G.
they did a very good job on my car. highly recommend this place for interior detailing and car washes.
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June 2023 by Scott Miller
Car wash was good, detail job not so much.To spend $50 for wash and detail and still have dust and dirt where it should be clean and sparkling is very frustrating, and had tipped before getting in.
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June 2023 by Jamin Cook
Came to get a car wash at 6:43 and they were already closed. I asked the guy how can you close 20 min early when people have paid memberships he said come back tomorrow. I am canceling my membership first thing in the morning!
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June 2023 by Anastasiya
I purchased the top most expensive option but the wheels were not sprayed with the wax spray. I think maybe it was broken.Just get the basic option.
