PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products for various pets including dogs, cats, birds, fish, and small animals. Customers appreciate the good variety of items available, although some wish for more specific products like cat play pens and harnesses. Many reviews highlight the helpfulness of the staff, especially in pet care services such as grooming and dog training. However, there are concerns about the store's focus on new products, which sometimes leaves a gap in essential accessories. For those who prefer a more personalized shopping experience, some customers have opted for independent retailers. Overall, PetSmart provides a range of options and services to meet pet owners' needs.
I got a heavy duty Kong harness for my black lab. I'm very happy with the product and the customer service was great!
February 2026
Anytime I have questions they answer them with great knowledge. Everyone is always so friendly!!
February 2026
I was there yesterday looking for a good chew item for my pibble. It's hard finding good options for him that will keep him busy for a while. Gal stocking the bone aisle was very helpful. My pup loves the beef cheekbone roll she suggested. Really like this location and the employees here :)
