PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products for various pets including dogs, cats, birds, fish, and small animals. Customers appreciate the good variety of items available, although some wish for more specific products like cat play pens and harnesses. Many reviews highlight the helpfulness of the staff, especially in pet care services such as grooming and dog training. However, there are concerns about the store's focus on new products, which sometimes leaves a gap in essential accessories. For those who prefer a more personalized shopping experience, some customers have opted for independent retailers. Overall, PetSmart provides a range of options and services to meet pet owners' needs.
They did a great job boarding the cat and dog at the maple Grove location.
August 2026
This location is larger than others with a lot of inventory for all kinds of pets. There is a vet and salon. Employees were nice.
July 2026
The people at the PetSmart hotel were nice, helpful, and understanding. They gave updates about my dog and he seemed happy and healthy when I picked him back up 👍
