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November 2023 by Elijah Jones
Came in on middle of the week on Wednesday and they refused a Nike tec that had one lose string , but otherwise brand new and then did not know about bb Simon’s or cloud 9 stack jeans , they offered me 45$ for almost 500$ of retail stuff , STAY WITH ME HERE I came back with the same stuff and some more the girl at the front desk they passed on almost all of it besides 7 items and I got 25$ in explanation they said it’s not the stores style ?…. Warning you have 24 hours before the style goes out to get your stuff purchased by Plato’s or it will be out of style in the next 24 hours. Then when I asked for the explanation on why she didn’t take the rest of the stuff I got “the person who checked your stuff is busy” ? yeah terrible corporate needs to get involved
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November 2023 by Stacia C
I found the best deal. It takes a little while to look through all the clothes, but its worth it. I love Plato’s
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November 2023 by Ashlyn Parks
I was in the fitting rooms and noticed that there was a camera that could see the whole room through the mirror.
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July 2023 by Tory H
This place is horrible. I was the first person there to sell at 10am and they never texted me. I went back in 4 hours later and it had been ready for hours. They offered me $4 for a $70 skirt brand new with tags on and I don't think they even bothered to look at the 20 or so pairs of American eagle jeans I brought in. I will never come back here.
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July 2023 by Baylee Brown
They won’t take plus size clothes. Went in with a full basket with multiple OUTFITS still having tags on them and they were claimed “to warn”. They took nothing!They didn’t even go through them as they were literally exactly in the same order I folded them! Went through to see the plus size selection and literally nothing. Will never be back.
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April 2023 by Katie Lind
PLEASE AVOID AT ALL COST! THIS IS NOT THE PLACE TO SELL CLOTHES! I took 5 totes of spring and summer clothes in and they didn't take anything! They didn't even look through the totes everything was the same way I left it! If they werent interested in buying anything they should of just said that instead of wasting my time. They also didn't tag it so I dont think it was marked in the system. On top of that the staff was incredibly rude and lazy, alot of workers just standing around and chit chatting. No one was smiling so you know they hate their job.The place was a mess, clothes everywhere on the ground. I looked at some of the clothes they were "buying" and it was about 2 or 3 items for every basket full of clothes. Save yourself the time and go across the street to clothes mentor instead you might have better luck than this place. Due to this awful experience I went to the St Cloud Platos and got over $100 the staff was super polite too and even offered to help carry my clothes back to the car.
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March 2023 by Wendell Dover
Basic economics would indicate that if your inventory is too high (per Instagram stories posted two years ago and signs still posted in the store), you’re not pricing it low enough.
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January 2023 by Sherron Goossen
Took 4 large boxes of clothing there this last week. Drove from Big Lake to Maple Grove, about a 45min drive. Waited for them to call me to go pick up my cash and they said they didn't want any of it. Had to load it all back in my car and then take it to Goodwill, and then drive 45mins back to Big Lake. I don't understand why they didn't want any of it. Therewas some very expensive suits, jackets and dresses from Daytons... granted they were not new, but still in very good shape. They seem to be very picky about the style of clothes...I guess they only take "trendy" stuff, whatever that is. Not happy with all of the wasted time and gas to get nothing. Will not try them again!!
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January 2023 by Sydney Cruzen
Store was clean and decently organized. They processed the items I was selling faster than expected which was also nice. My complaint is that a lot of the clothes are SHEIN, Fashion Nova, and other cheap brands. A lot of these are marked higher than what you’d buy them for new too. (Like $8 for a basic SHEIN shirt) Not a wide variety of jeans- at least not in my size. I love a mom jean as much as the next person but pretty much their whole Jean selection was that style. Little overpriced for a thrift store too I think I would have bought some things if they were cheaper but for used clothes the prices were not deals at all.
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January 2023 by Morgan B.
Love this Plato's!! I will drive an extra 20 minutes to sell and buy at this location compared to the EP location. MG has an all around much more upbeat vibe and atmosphere. And since the clothes turnover is so high they will buy more items. The employees know how to do their jobs and are so much more attentive to customer needs. The only reason I don't give 5 stars is because random days and times they stop buying. But I always make sure to call before making the drive to sell. Also, the variety of clothes at this location fits my style like none other. They have a range of new Lulu Lemon products with tags all the way to more vintage-y vibes of sweatshirts and wind breakers ( and vans). And lastly the prices are super reasonable. This Plato's is the best one I've been to ( I'm pretty sure I've been to them all).
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October 2022 by kiara kurtzhals
Employees upped the price of an item when I was checking out then tried to hide it from me
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September 2022 by Andrew Furcht
I had a great experience shopping here. Jaysa was very helpful and a good sport checking me out!!!!!!
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July 2022 by Alexis DeChaney
Adia was such a good sport checking me out! I even asked her to guess how much it would be & she was pretty close. This is my favorite location to go to! The prices are great & the I typically have a good experience with the other staff too! At least a 7:1 ratio good to mediocre. Anyways, Adia you're great & made me smile so thank you!
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May 2022 by Allie Beutz
I’m so frustrated I brought a bunch of clothes I had a pair of Lululemon leggings with NO holes worn probably like 10 times in my lifetime I brought two brand new pairs of Lululemon biker shorts with the tags on them and got $23 for it all …. Such a scam. I also waited 2 and a half hours for all of this.
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March 2022 by Angie Amundson
Love selling here!! Excellent customer service staff is great and helpful. Hours are diffrent then listed would definatly call ahead!!
