-
March 2024 by Tom Lind
NEED REAL PEOPLE TO ANSWER PHONEnot auto
-
February 2024 by Jeff Anderson
Exceptional service! Highly recommend
-
January 2024 by Michael Riordan
Great service, website was very user-friendly to schedule appointment & enter vehicle information. Everything was done better than expected. Great job Safelite & staff.
-
January 2024 by Blong Vue
Great service I had a warranty swap, speedy and done very professional
-
December 2023 by Kent VDV
Don't try to call someone for an appointment or an estimate. You'll only be frustrated. After you work your way through the phone maze it will tell you to go to their website and disconnects the call. This may be efficient in some ways for them, but I wonder how much business they lose because of it. I gave up and got someone else to come out and replace my windshield. Tee's Auto Glass. He was quick, professional, and well priced.
-
November 2023 by Brandon McDowell
Eddie, Tim, and Cory are amazing! Had an issue with the first windshield installed in my lifted truck that was installed mobiley. Within 24 hours, these three had me in the shop with a brand new windshield. Eddie and Tim got the new windshield done in under an hour and went above and beyond to make sure everything was done correctly. They were great to work with and I will definitely be bringing all my vehicles back to this location for all glass work.
-
November 2023 by K Vn
Replaced windshield and Absolutely satisfied with Maple Grove location. No issues. No leaks. No water. No having to go back for further treatment. ? satisfied customer.
-
October 2023 by Cielo Florez
Eddie was phenomenal. Had my passenger window absolutely shattered. Brought my car in, Eddie had a new window installed and ready to go in about 20 minutes!! Super kind and helpful. He even went the extra mile and vacuumed the shattered glass that was inside the door (where I couldn’t reach with a shop vac).Thank you!
-
August 2023 by B D
Took my car in for a windshield chip. Eddie met me walking in and he already knew I was coming since he looked ahead on his appts for the day. After looking at the chip and reviewing my file, he recommended that the chip did not need any work. I really appreciated his honesty and clear explanation. This is the way service should be!
-
August 2023 by Dylan
The worst experience I’ve ever had. Ruined multiple items on my car and took no responsibility. Put on a defective windshield from the get go as well.Had the warranty department come out and said they would get it handled but after months and months of not hearing back, I decided to stop back in the shop. Only to be met with extremely hostile workers and denial of the damage.The car is still in disarray and continues to leak water due to the damage of their installation.At a loss and not sure where to go from here but legal action may have to be made.
-
August 2023 by Tamara P
They wrapped my rear window within hours of it breaking minutes before closing for the 4th of just. It held together until it was replaced the following Monday. Great job and thanks for the last minute help!
-
August 2023 by Paul Hagen
Tim did an awesome job repairing my windshield without replacement. Extremely happy and have you Safelite many times.
-
August 2023 by Sean B.
Truly horrible customer service. Called me at 4:50 with the message there's a problem with your appointment, "call me back". When I called back in 15 minutes (what else does call me back mean), they told me they would not help me, the store was closed. They then proceeded to cancel my appointment without consulting with me, and I could not make another appointment within two weeks.
-
June 2023 by Monkey Bitz
Had to take it back for a redo.Second time it was sealed properly. Second tech guy was apologetic and concerned about my satisfaction.
-
June 2023 by Mike Devereaux
One of your employees has a death wish driving on june 10th at 830am to get onto 694 your driver almost causes a acident with my semi and only didnt because i hit the breaks when he started to change lanes without looking and almost hit my truck