Visionworks is a trusted optical retailer with over 770 locations across 41 states and Washington, D.C. Known for its high-quality products, the store offers a wide selection of glasses and contact lenses for men, women, and children, including designer and exclusive brands like Ray-Ban, as well as prescription sunglasses. The business is dedicated to providing excellent customer service, with friendly, knowledgeable staff who go the extra mile to assist customers. Many reviews highlight the helpfulness and patience of the staff, whether it’s helping with eye exams, fixing old glasses, or checking insurance coverage. Customers appreciate the thorough attention from eye doctors, who answer questions about eye health and medical issues such as macular degeneration. The staff is often praised for their professionalism, kindness, and support, making the experience smooth and efficient. Some locations have staff members who are attentive, down-to-earth, and even humorous, contributing to a positive atmosphere. Visionworks also accepts thousands of vision insurance plans and FSAs, making eye care more accessible. Overall, the store’s commitment to quality service, extensive product options, and caring staff make it a popular choice for eye exams and eyewear needs.
I want to share what a great experience and service I have received from the Maple Grove Visionworks location. Lea and her staff, Akilah and Talyn, were especially helpful recently in resolving a frame/lens fix issue for me and even stayed after hours to ensure everything was smooth. Thank you, Lea and team!
December 2025
Poor service, at the end of my appointment.It took almost 2hrs.The sales rep lied to me!
November 2025
This is my first time seeing eye exam at Visionworks and everything was so smooth and easy. The team was very helpful and answered all my questions. Definitely I will comeback for my future exams and to get new glasses. Five start to Maple Grove location.
