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October 2023 by abhi sinha
Had a not so good experience. The pharmacist was not helpful and said to wait 2 hours if I need his help.The didn't had my medicine but weren't willing to tell me which walgreens location has it. They said I should visit or call each walgreens to know if other locations have in stock.Such egoistic pharmacist are not customer friendly.
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September 2022 by Google user
Every time I call I am on hold for over 30 minutes, then the phone rings a few times and hangs up. They are the most unhelpful people I have ever talked to. They have messed up my insurance and have caused me 12 hours of phone calls with my insurance and previous insurance to discover that Walgreens is the problem. Would not recommend using this pharmacy. I would rather drive an hour every time to pick up my prescriptions than go here.
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May 2022 by Alexa Condon
Every time I call I am on hold for over 30 minutes, then the phone rings a few times and hangs up. They are the most unhelpful people I have ever talked to. They have messed up my insurance and have caused me 12 hours of phone calls with my insurance and previous insurance to discover that Walgreens is the problem. Would not recommend using this pharmacy. I would rather drive an hour every time to pick up my prescriptions than go here.
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May 2022 by Blair Brown
Joined walgreens portal to manage medications, seemed like a great tool. It’s been over a week since I transferred my medications to this pharmacy from out of state and provided my insurance info via the online portal. I require this medication DAILY and must have it this morning and the site said it would be ready today but the status has been stuck in “verifying prescription.” I waited 25 mins on the phone only to be hung up on right as there were no longer callers ahead of me. Back waiting on the line for another 20+ mins to find out why my medication is still not available, the very nice pharmacist is completely understaffed and said the medication is READY for pickup. Also, the cost of prescriptions here is 3x the cost of HYVEE, with insurance and GoodEX coupons, I will absolutely be transferring elsewhere asap. This is completely disgraceful, especially when providing medications!!
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May 2022 by Angela Bainey
Many good services
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January 2022 by Don M.
The worst pharmacy I've ever used. Period. Snarky staff and a disillusion that they are somehow medical doctors. So much so that they override and nullify prescriptions from actual doctors. There used to be good pharmacists on staff. Now, they have gone completely downhill and have an incompetent pharmacist running the show most of the time. A pharmacist is supposed to ensure that a patient is getting the correct medication, with the correct dosage and confirm that there are no adverse reactions. But for some reason over the last several years, they believe they are now more knowledgeable than the actual qualified medical doctors, that they can assess a customer's condition, better than the doctor who is prescribing the medication, and decide if they will dispense what is a legal prescription, or they will not. Especially for pain medication.It's one more reason to avoid this pharmacy if you are taking any pain medication. If you are a customer being prescribed pain medication, you are treated poorly, made to feel stigmatized, and purposefully made to wait extended periods of time for your prescriptions, in my opinion. I am personally on the brink of taking this up the chain in their customer service/managerial staff to address what appears to be discriminatory behavior against chronic pain customers based upon the repetition of this behavior over many months. This would not be the first time that Walgreens has implemented "secret" policies when it comes to providing prescription pain management medications. And I see article after article online where this has become quite common and class action suits where these issues have come to light. I'll be switching pharmacies soon. I'd do it now if I wasn't in the middle of surgical treatment for multiple issues and knew it wouldn't be a major hassle to change from one pharmacy to another without complications.
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August 2021 by Maureen R.
Unresponsive, no follow up. Very frustrating to work with. Looking for another pharmacy. I'm over trying to deal with them.
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February 2019 by J u0026 J Sibo
Every interaction I’ve had with the pharmacist at this location has been awful. Totally rude and unhelpful and treated me like I’m stupid for asking a simple question. Thank goodness my insurance isn’t contracted with Walgreens and I’m not forced to go here with my drugs, and no longer my business.
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February 2019 by J & J Sibo
Every interaction I've had with the pharmacist at this location has been awful. Totally rude and unhelpful and treated me like I'm stupid for asking a simple question. Thank goodness my insurance isn't contracted with Walgreens and I'm not forced to go here with my drugs, and no longer my business.
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February 2018 by Kevin R.
So so slow!!!!!! Came by yesterday, suppose to be ready today..... nope .... Poor customer service
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December 2017 by Lindsay H.
My best advice is call right away and ask them to start your prescription. I WATCHED my sons pediatrician send them a script. I didn't show up until 40 mins later to get it and they said, "we just got it, it's going to be 20-25 minutes still." They've done this to me every time I've had a script called to them. So at this point I'm annoyed cuz I know he's lying to me. I ask him to hurry it and he rudely tells me that 20-25 is hurrying it. Ok... so then I leave cuz my son is sick and desperately needs a nap. I don't get the call that the script is ready for another TWO HOURS. They don't have their stuff together. If you can avoid going there I would. I know I'm going to switch.
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November 2017 by Alan S.
Nice Walgreens. Typical of most. I did have to wait 25 mins for a prescription but that was ok. Very courteous and helpful staff. Pharmacist was very helpful and informative!
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September 2017 by Stacy Gabrelcik Frank
Super nice young man working this morning. Very helpful. He also had the store open and ready at 7:57 when I arrived there. Great employee Walgreens!
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May 2017 by Daniel Cafourek
This location really sucks. I'm waiting for a doctor authorization on a prescription and they entered it on the website that I picked it up today. After spending hours on the phone, waiting to speak with a pharmacist, to correct it, they hung up on me. Time to start using CVS.
