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November 2022 by Stephanie Dunbar Firestone
This is the worst pharmacy I have ever encountered. I went to CVS in Target for years and never had issues. Here, they never have prescriptions ready when they say. They are always “sorry we are behind”. If you can’t perform the service then don’t provide it. The techs I have dealt with have no empathy and could care less about the challenges. I really wish you would get new management and figure out how to solve your awful service.
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January 2022 by Don M.
The worst pharmacy I've ever used. Period. Snarky staff and a disillusion that they are somehow medical doctors. So much so that they override and nullify prescriptions from actual doctors. There used to be good pharmacists on staff. Now, they have gone completely downhill and have an incompetent pharmacist running the show most of the time. A pharmacist is supposed to ensure that a patient is getting the correct medication, with the correct dosage and confirm that there are no adverse reactions. But for some reason over the last several years, they believe they are now more knowledgeable than the actual qualified medical doctors, that they can assess a customer's condition, better than the doctor who is prescribing the medication, and decide if they will dispense what is a legal prescription, or they will not. Especially for pain medication. It's one more reason to avoid this pharmacy if you are taking any pain medication. If you are a customer being prescribed pain medication, you are treated poorly, made to feel stigmatized, and purposefully made to wait extended periods of time for your prescriptions, in my opinion. I am personally on the brink of taking this up the chain in their customer service/managerial staff to address what appears to be discriminatory behavior against chronic pain customers based upon the repetition of this behavior over many months. This would not be the first time that Walgreens has implemented "secret" policies when it comes to providing prescription pain management medications. And I see article after article online where this has become quite common and class action suits where these issues have come to light. I'll be switching pharmacies soon. I'd do it now if I wasn't in the middle of surgical treatment for multiple issues and knew it wouldn't be a major hassle to change from one pharmacy to another without complications.
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August 2021 by Maureen R.
Unresponsive, no follow up. Very frustrating to work with. Looking for another pharmacy. I'm over trying to deal with them.
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July 2021 by Georgianna Davies
Everyone is sooo nice! We’ll be back.
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February 2018 by Kevin R.
So so slow!!!!!! Came by yesterday, suppose to be ready today..... nope .... Poor customer service
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December 2017 by Lindsay H.
My best advice is call right away and ask them to start your prescription. I WATCHED my sons pediatrician send them a script. I didn't show up until 40 mins later to get it and they said, "we just got it, it's going to be 20-25 minutes still." They've done this to me every time I've had a script called to them. So at this point I'm annoyed cuz I know he's lying to me. I ask him to hurry it and he rudely tells me that 20-25 is hurrying it. Ok... so then I leave cuz my son is sick and desperately needs a nap. I don't get the call that the script is ready for another TWO HOURS. They don't have their stuff together. If you can avoid going there I would. I know I'm going to switch.
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November 2017 by Alan S.
Nice Walgreens. Typical of most. I did have to wait 25 mins for a prescription but that was ok. Very courteous and helpful staff. Pharmacist was very helpful and informative!