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June 2025 by maria snider
Jakaya is the most patient sweetest employee ever she pierced my daughters ears and my daughter would not get the other done we were in there for atleast 30 minutes trying to convince her that it wouldn’t hurt not once did Jakaya complain,Sigh or anything when I was over it Jhakiya was right by her side cheering her on saying the most heart warming things even kept calling her queen which she loved I tried tipping her at the end to show my appreciation as I know this wasn’t easy and she didn’t even want it in fact she told me as long and my daughter was happy that’s all she cared about which didn’t seem like a forced response but a very genuine one would recommend her for everyone!
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May 2025 by Susan Ferrara
Jakaya was incredibly professional and did an excellent job piercing my daughter's ears; they are perfectly placed. She put both my daughter and me at ease, making us feel safe and comfortable throughout the process. I'm so glad she was the one who performed the piercing. When it's time for my youngest daughter to get her ears pierced, I will definitely be requesting Jakaya. Her patience and kindness made the entire experience truly special.🎯
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February 2025 by Emma Theobald
The girl who pierced my ears was wearing sweats and a sweatshirt, and she also pierced my ears different- noticably different. One is higher than the other and pierced at an angle. In the future I would hope for more professional service.
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November 2024 by susan sturm
Took my Granddaughter here to get her ears pierced, two days after halloween. The store was busy but no one was being tended by an associate. We waited about 10 minutes at the counter. Finally a young lady asked if we were ready to check out. We said we wanted to get ears pierced. She said we would have to wait because everyone was busy putting up the Christmas decorations on the windows. That's when we noticed 3 or 4 associates working on the windows. 1:45 on a Saturday and can't get help because they are decorating.
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October 2024 by Denise
Poor service. Would not let them pierce my baby's ears with that attitude.
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December 2023 by Carrie Mugrdechian
Store didn't have much to offer, low stock, and over priced items. The workers were friendly and helpful!
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December 2023 by Ashley Berquist
Wonderful customer service! I took my 8 year old to get her ears pierced and the sales associate and manager were SO kind and patient. We have attempted to get her ears pierced 2 other times (not at this location) and my daughters nerves got the best of her. This time they talked through what would happen. Did a practice round and shared stories of her puppies! They went above and beyond to make her comfortable and we got them pierced! Thank you, thank you, thank you!
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December 2023 by Sarah Her
I’d give the store zero stars if I could. Arrived at the store today a little bit before 10 AM, which is their opening time. They did not open at 10 AM. I came back at 11 AM. The worker was inside moving things around, but it is now 10 after 11 AM, and the worker has made no move to open the store. Great place to visit if you’d like to waste your time.
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August 2023 by Boss Lady
Super ghetto employee loud talking on her phone (on speaker!) and shouting. Very unprofessional. She really looked and sounded like trash and did not represent the store in a good light at all!
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June 2023 by myra corrigan
I lost my nose ring and as a last minute solution stopped at Claire’s to grab something quick. While there an associate who seemed to be new told me about buy 2 getting 3rd for $5. She asked her manager every question I had for her. So Long story short - spent $50 on nose rings I ended up using one as I was in my way out of town. I brought the other jewelry I didn’t use back and the manager Jennifer told me that they are not returnable. I told her that the associate didn’t tell me and there are no signs in addition to receipt policy on returns. Her response was “i tell my girl to say it”. When I shared with her that she was standing right at the register as the associate rang me up and neither said anything. She responded with: “there is a sign right here”. I took the sign and gave it to her and said where does it say that. She said it doesn’t but it’s our policy. This is definitely an unethical way for Claire’s management to not take responsibility and make money off their unsuspecting customers. I left the jewelry I bought with her and left the store really disappointed.
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April 2023 by A M
I just wanted to leave a review to say that the two ladies working at Maplewood Mall Claire's today we're absolutely amazing at making my five-year-old daughter feel comfortable during her ear piercing! She kept asking me to have it done and I wasn't sure if she was ready, but she hopped right up in that chair and was smiling pretty much the whole time aside from a few tears. Nice work and customer service, ladies!
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March 2023 by Mary T.
This Claire's store is in Maplewood Mall, on the second floor. I had never visited it, so it was the perfect opportunity to check it out while I was at this mall earlier this month.I like Claire's because it has merchandise for the following:- Squishmallows- Sanrio (Hello Kitty and Keroppi, in particular)- PusheenSadly, this store was disappointing. There was one little display stand with Squishmallows. I saw a few Pusheen items. Sanrio was non-existent. Although the store looks gigantic from the outside, it felt cramped and small inside. Perhaps it's another reason why I didn't have the best time. There wasn't enough room to walk around comfortably and perhaps showcase all merchandise that this store should have.You still can get your ears pierced, although I'm not sure where. It's so cramped that I didn't pay attention to where it would be done!I doubt that I'll be back. The Twin Cities Outlet and the store in Saint Louis Park are better choices than this one.(75)
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January 2023 by Yvonne Ndiaye
I've never purchased from this company before, however I went to pagoda and there was no one there so I went here ?. A waste, big waste the nose rings changed color overnight. I will never buy anything from here anymore.
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January 2023 by Yasmine Elagrem
Super small area can't really move in the store
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December 2022 by Emily Heu
Today I went into Claire’s, and their items are nice and good quality, but the lady that rung me up was so rude, she sighed “UGH” and slammed something on the table and said “is that it?”, she also looked up, eye rolled, she looked at my like she was annoyed, she was very like upset, and she had a tone with me like I did something bad. She has blonde hair and was skinny and kinda short. I didn’t see her name tho but she was working around 5:30-5:50pm at the cashier.Friday November 18th 2022.
