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March 2025 by Stephen Smith
Manager had 5 star customer service and was very friendly. Highly recommend!
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March 2025 by Jennifer Ayshford
I had an absolutely amazing experience!! The Maplewood Mall location Team is AWESOME!!!! Thank you!!!!
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March 2025 by Anthony
Bryan is the best he will take care of all your car woes. I definitely trust his crew to do things right!
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March 2025 by Harmony Millar
Did a great job on my oil change. Love coming here. Definitely recommended
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March 2025 by Eve Kaldahl
I always have great service. Omni and Logan are Great!!!!
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March 2025 by mike Bengtson
Originally gave 5 star review, but rescinding it and placing 1 star review for the reasons listed below. The crew did not wipe up spilled coolant after topping off, and when I got home it dripped on my driveway and gave me the impression there was a coolant leak. I had to get under the vehicle in zero degree temperatures to wipe up the spilled coolant on the radiator, hoses, and frame of the vehicle. I had to get under the vehicle each time I stopped somewhere today to check and make sure there was no leak. In addition, the owners manual and oil filler cap state that 5W-20 oil is recommended, but according to the receipt they gave me, they put in 5W-30 oil. Also, when I checked the oil this morning it was not up to the full mark. Customer relations was very good, but the actual oil change job itself was not good. For as many times as I had to get under the vehicle today to check for leaks, I should have just changed my own oil.
Addendum to my initial review. Mr Vang, manager of Jiffy Lube called me and offered to give me another oil change for free, but I told him at that point, all I wanted was my money back. To my surprise, he said he would be willing to do that. He said it would take several days for the funds to be deposited into my account. He was as good as his word, and I got my money back several days later. Even though the job they did was not good, Jiffy Lube did the right thing and gave me my money back. Great customer relations, they just have to insure they do a better job in the future, so they don’t end up in this situation with other customers.
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March 2025 by Hodan abdi
I love this place great customer service the helped alot with my car thank you
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March 2025 by Jamya Nero
Ted and Antonio did a excellent job great service with them appreciate y'all soo much I love the great customer service
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February 2025 by Nathan Tretsven
Always very good and fast service!
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February 2025 by Johnathan Zimanski
Superb service and they ACTUALLY go over everything they do during your vist including a cabin filter inspection. Ted and crew are the pinnacle of what jiffy lube Service should be . maplewood MN
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February 2025 by Heather Lynn
Jammin put while checking on Karen. (Karen is my rusty Chevy).
Dave is an amazing DJ!
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February 2025 by Hannah Merrion
Service was amazing! Everyone as very nice and they got me out in 20 min flat with tire rotation and oil change and filter change. Highly recommend
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February 2025 by Shayne Wilt
Quick efficient and professional
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February 2025 by Nanette Brooks
They were short staffed so the wait was long upfront. But once inside, service was quick and I felt cared for by the new manager.
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February 2025 by Aaron Ettestad
Been to this Jiffy Lube multiple times and have had good experiences. They were efficient with the oil change and friendly.
