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July 2023 by Google user
Every purchase I make from Kline Volvo is the best experience I have in buying parts for my vehicle. My latest order was placed and I received it within 36hrs and it was the lowest price by $80 for a genuine Volvo part anywhere on the web.
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June 2023 by Robb S
Every purchase I make from Kline Volvo is the best experience I have in buying parts for my vehicle. My latest order was placed and I received it within 36hrs and it was the lowest price by $80 for a genuine Volvo part anywhere on the web.
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May 2023 by Melissa M.
Absolutely loved my experience buying my 2023 Volvo XC40 through Kline. The GM was super friendly, made sure we had great service, offered us beverages and snacks, made the dealership feel comfortable instead of intimidating. I worked with Owen P. to pick out my car and test drive it. He was fantastic to work with. Never felt any pressure to buy, answered all of my questions, helped me choose the right model and color that worked best for me, called to check in and make sure I was still loving my purchase, and he helped me pick the right time to buy to get the best price possible. The guy we worked with for financing was super knowledgeable, very helpful, made all of the paperwork easy to understand, gave us his honest opinions on different packages for the car and what was necessary vs not. Overall, I'd highly recommend going to Kline Volvo and working with Owen to pick out your new car!
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January 2023 by iowatoad
12/22 WONDERFUL! We have ordered parts from them before - we live 150 miles away and driving there is impractical. We were shopping for an expensive and critical part (throttle body), when we discovered that Kline Volvo had a deep discount price that we couldn't pass up. What's more, it showed up in two days. This demonstrates their commitment to their customers - and I love it!
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December 2022 by Bob Cristofono
I ordered a cargo cover for my XC60. It was on special, sale price which was great and it the promotion included free shipping. It arrived sooner than estimated and it works great. Highly recommend to other Volvo owners.
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September 2022 by Craig Antonson
They have a very good mix of vehicles to choose from and friendly staff. I would also like to thank Johnny Rogers for all his expert help. My overall experience was pleasant and painless. I would definitely recommend Kline Volvo of Maplewood.
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September 2022 by Bill #1
First time user of the Kline Volvo Parts Department online. I ordered a transmission tunnel side panel. The transaction went perfectly, no problems, prompt delivery, correct part. Thank you!
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July 2022 by Cammie Evans
We bought our xc60 at Kline ~10 years ago, and just recently returned to purchase a newer model. We worked with Madison Schoonmaker and she was awesome - very patient, very knowledgeable, and all around great to work with. We weren’t the most organized purchasers but Kline made it work :) We recommend this place!
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June 2022 by Nancy McKinley
I bought my car 12 years ago at Kline and have gone there for service ever since. The service department is great. Scott Muellner is always helpful. He explains every detail of the work that is needed. I always feel welcome at Kline.
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April 2022 by Patrick Brewers
Kline was great. I ordered my part on the weekend and had the part on Tuesday. Will use them again when I need parts for my S40
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March 2022 by Brent N.
Horrible Experience. John Rogers is likely the worst sales person I have ever worked with. From the entire experience I was treated like a number and not a person. There were commitments made that were broken, wrong information given, attitude when I asked for information. When I picked up my vehicle it took over two hours because customers that walked in off the street were given priority --eve though I had an appointment. John also moved on to new customers before I even left the dealership i.e. once he got his commission he didn't care about me any more. It was clear he doesn't care about relationships. I would never use this dealership ever again. This was my first experience with a Volvo--and while I love the car--the experience from Kline was awful. I even took some time after obtaining my vehicle to write this review to allow my self to calm down--and even a month later the treatment that I received still leaves a bad taste in my mouth.
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March 2022 by Debbie D.
I usually go to Borton Volvo, but Kline sent me a letter stating I need a recalled part. So I brought it to Kline Volvo. Although they were really nice & did everything right I just like Borton better. The Borton place seems like they are going the extra mile. Happy & excited to help. Bigger & lighter. If you like that.
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March 2022 by Caroline S.
BUYER BEWARE! Kline Volvo sells maintenance packages then doesn't follow through with its promises. I have used our maintenance package to have our oil changed 4 times in two of the Volvos we owen. Each time they picked the car up, dropped off a loner and changed the oil and brought back the car. Now I call and they tell me that I have to pay for $500 4 year maintenance package. Paying for stuff I don't need. When I complained the manager called back and said well you could do the 10000 mile package for 200 and again was charging me for stuff I don't need. If I did not agree to pay for these unneeded "repairs" then they would not honor our full maintenance package we paid for. This is a change in policy (they denied) and not what the salesman sold us or what we have experienced in the past. When I asked for a prorated refund I was basically told to pound sand. So BEWARE OF KLINE VOLVO IN MAPLEWOOD, MN. Dishonest business and horrible customer service.
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December 2021 by Katina K.
Service was slow as molasses! I waited 2.5 hours for an oil change and new key fob. My Service Advisor had no sense of urgency and customer service was lacking.
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November 2021 by Mariah Grant
I absolutely love my Volvo XC60! I have only had Kline service it and it has lasted me so many years and brought my family on many vacations including to California and Florida! Plus every time I bring it in they are so great about repairs and their warranty on work completed! Ps nothing beats a fresh clean car wash!
