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March 2025 by Char Plattner
Great customer service
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March 2025 by Laurel Young
Their beads are kind of pricey. Convenient, but cheaper on Amazon!
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February 2025 by Melissa Nguyen
They have so much stuff! The atmosphere was better than other stores.
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February 2025 by Sue Dwallibee
Laura is awesome !
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January 2025 by LG
This store needs help. The wait at checkout is too long, they call for backup, nobody came, had to call again. I was emailed a coupon to use and when I came to store, as it is every single time, I'm logged out on the app and don't have password. The email you have is never right for me even though I have updated it. I checked profile on the website. You are using an old phone # which too has been updated. I had a coupon code and she entered it and it said invalid. How, I haven't used it. Funny, went home, placed an order for your location and it worked fine. Part corporate problem, part store problem.
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January 2025 by Phoenix B
I watched an employee start racially profiling a man for walking into the store today. He had been in the store for less than 30 seconds and the cashier immediately started reporting him as a suspicious person into her headset. He was an average black man dressed in casual clothes. Turns out he has called the store earlier for the item he needed and was just looking around for an employee to help him. She didn't even wait to see if he did anything before making him a target. It makes me wonder if similar things are said over the headsets when I walk in the store.
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January 2025 by Rogelio Espinoza
Friendly staff walked in asking about something I saw On-line, I was taken straight to it, I'll be going back there again soon.
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December 2024 by Ann Lee
Nice and clean
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December 2024 by Dustin Fay
The staff are always very helpful when I can't find something or when I have questions about their rewards program.
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December 2024 by Kylie LeGate
Pickup/online orders were 30% off all regular priced items today. I was at checkout with the three items I wanted and asked if they could honor it in store. They cannot honor it and said I could put in a pickup order and come back in 2 hours to get the items.
I literally gave the employee pulling the orders my items as I left. Waiting for my order to now “get pulled” and have to wait the 2 hours turn around time. Help me understand this customer service??
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December 2024 by michael kryjeski
The product was easy enough to find. The staff seemed irritated when I asked for someone to ring me up. I don't want to do self check out.
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December 2024 by Axel Lou
CAMERON WAS THE BEST PERSON IVE EVER WORKED WITH AT THE MAPLEWOOD MICHAELS. THE WHOLE CREW AT THIS LOCATION DESERVES A PIZZA PARTY.
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December 2024 by William virus
Cam was really nice, helped me find mu bracelet beads! He deserves raise or at least a celebration! So helpful, will definitely be back
Pizza party. Pizza party. Pizza party.
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November 2024 by Joy
Worst store ever to shop at and to work at. Management doesn't care bout they're employees.
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October 2024 by Star Gilpin
Didn't have a ups label printer for return packages. Had to go elsewhere where with large package in foot. Very inconvenient
