-
February 2024 by Betsy Golden
My daughter had a negative experience here a week ago 1/24. She visited the store to order balloon bouquets for her daughter’s birthday. The young girl who was working that evening was extremely rude to my daughter and not helpful at all. She was condescending and very rude, staring my daughter up and down, while making faces to her co-worker. We will not be back!This store has changed dramatically in the past few years. The employees seem like they don’t want to be there, and management seems to be nonexistent.I visited the Woodbury store and had a very pleasant experience. A little farther drive, but worth it!
-
January 2024 by Mike Hurley
Sparse
-
December 2023 by Vicki Angell
Lot alot to choose from
-
December 2023 by Michelle Hanggi
Don't have as much fun things to dress up with like they use to. The prices are also high.
-
November 2023 by Wesley Butler
My wife and I hosted a party and bought, what we thought were table covers. The were actually table skirts (un-opened). When we went to exchange them,, the manager (dressed as a leopard with and attitude to match) said very rudely that they could not be exchanged without a receipt.We said we had the credit card used and could you just look it up. NO, the manager replied.Beware when you spend your money here, thier customer service is abominable.
-
November 2023 by MPZ Vaj
Place was kinda messy with stuff everywhere, it doesn't have much stuff. Overall, it's okay.
-
November 2023 by Armando Becerra
The store might close down soon, due to everyone online shopping for their stuff. Fun memories here…
-
November 2023 by Tami Korum
Friendly staff and nice clean store.My only complaint is that I think their prices are quite high. I know things are pricier since Covid, but I think their prices are over the top high.
-
October 2023 by madelyn aakre
worst customer service. i went in asking to get 3 balloons blown up and they said i had to come back at 5. so i came back at 5 and she said she couldn’t because she has a different order that’s running behind after i already came back twice and needed 3 balloons but they treated me like i was asking for a million balloons. she gave me attitude when there was no need only because she was stressed out.
-
September 2023 by Jade Lebeau
Have never been there before. I thought it would be a good place to find 1st birthday stuff here. Hardly anything . Was kinda disappointed
-
September 2023 by Maggie Strugala
I visited today to get a balloon. When I got there, there were 2 people working and 6 people in line. The store was empty. Everyone in line was there for balloons. One of the associates announced that they would not be doing any balloon orders until 6 pm (2 hours later) and everyone in line left.I cannot for the life of me understand why they would turn away business with an empty store. It came off tacky, lazy and was very poor customer service. Will not be going back.
-
September 2023 by Abby Simon
So understaffed that the customer service was lacking in all the important places. I know everyone is short staffed right now but when your cashier is struggling you need to help them
-
August 2023 by Elizabeth Menjivar
I did not like the service they gave meThe person who served me was very rude and did not serve customers well and did not do it alone with me before I attended a lady her treatment was somewhat disrespectful
-
June 2023 by Susan Vang
Didn't have much of everything cashier wasn't welcoming ? USED to be a fun store now you can't seem to find anything good. ?
-
June 2023 by Tracy Bagley
I'm going to start off by saying I worked in retail for many years and understand, but the employees here are dense... Worst Party City ever.I walked in and asked all three of the employees at once if they have a congratulations section and/or cancer free balloons. They all blankly stared at me so I politely asked again. We ended up spending $94 and asked if they could air up the balloons. All three of them were slower than sloths. The one guy blowing up balloons was yawning and slower than molasses in January. If they had any sort of pep in their step they wouldn't be so far behind. Terrible terrible experience. I went to Party City in Lacrosse and had a fantastic experience. Really disappointed and super irritated with terrible employees. Also, the man who appeared to be the manager doesn't look like he's ever washed his shirt and looked like a slob. Harsh, but it was really that bad.