PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. The company provides a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, and mice. Customers can now shop online and pick up at their local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption services. Many customers appreciate the grooming services at PetSmart, with one reviewer praising the groomer Emily for her excellent work and the dapper look she gives their dog. However, some customers find the pricing model for grooming services to be excessive, with the "deluxe" package costing around $150 per visit. While the groomers are highly skilled, the high prices can be a deterrent for some customers. The selection of products at PetSmart is generally seen as adequate, but some customers have expressed disappointment in the limited options for specific items, such as cat towers and enclosed litter box furniture. Pricing is also a concern for some customers, who find that they can often get better deals on pet supplies from online retailers like Chewy. Despite these issues, many customers appreciate the convenience and variety of products available at PetSmart, as well as the friendly and helpful staff. The company's adoption services and the ability to earn rewards points through their membership program are also seen as positive aspects of the business.
Clean and organized. Decent variety of toys and treats. A staff is kind of helpful. Pretty overpriced though
October 2024
I wasn't able to find a car litter, I was looking for.
September 2024
It's getting frustrating every time I purchase something there, about 2 or 3 days later the product goes on sale or they're having a mega sale in that department that I was purchasing something from.... Stop other wise I'll stop patronizing your store.
