Premier Bank Maplewood has built a strong reputation among its customers over the years. Many clients have enjoyed their banking experience for a decade or more, praising the fantastic customer experience and helpful interactions with the staff. Business owners, in particular, appreciate the quick and efficient assistance provided, often highlighting the support from management in handling various issues. However, there have been some concerns regarding the bank's policies on matured certificates. One customer expressed dissatisfaction with the automatic renewal of a 12-month certificate, which resulted in lower interest rates compared to a newer option. Although they initially faced resistance when requesting to terminate the existing certificate without a penalty, the bank later reached out to resolve the issue, which was appreciated. Overall, Premier Bank Maplewood is recognized for its excellent service and friendly employees, making it a reliable choice for personal and business banking needs.
Premier Bank has been my bank since 1974 and has consistently provided me with excellent service! Their services have always been top notch and their employees are always helpful and extremely friendly.
May 2025
I've been banking with them for about 10-15 years. I love using Premier; it's so easy to get help when you need it. The customer experience is fantastic and get the best interactions with them. They do a wonderful job and will continue to bank here as long as possible.
December 2022
Best place to bank. Always very responsive and easy to work with. Best business bank to work with.
