Red Wing - Maplewood, MN, offers an exceptional customer experience focused on fitting the perfect work boots. The store is designed around the Ultimate Fit Experience, where customers receive personalized assistance from knowledgeable fit specialists. These specialists help customers find the right boots tailored to their specific needs, ensuring comfort and support all day long. Customers appreciate the dedicated service, with staff going above and beyond to meet their needs. One customer highlighted a quick boot repair, noting that the staff worked efficiently to fix their boots within 20 minutes. Another customer praised a specialist for understanding their unique foot shape and providing helpful recommendations, even facilitating a hassle-free return under the 30-day comfort guarantee when the boots did not fit. Many reviews emphasize the friendly atmosphere and the genuine care shown by the staff, which makes the shopping experience enjoyable. Customers feel welcomed and appreciated, with staff taking the time to engage and share useful tips about boot care. Overall, Red Wing in Maplewood is highly recommended for its outstanding customer service and quality products, making it a go-to destination for anyone in need of work boots.
Kyle and Tom were fantastic help! Very nice and patient when helping me find the perfect work boots.
May 2026
Really nice guys. Helped me make an informed decision on replacing some previous redwing boots I've had for almost 8 years. Great product knowledge and good recommendations.
He also taught me a new boot tying technique!
May 2026
Kyla and Marcus are the best in the business. I had a bad experience at another store and they went out of their way not once but twice to make it right for me. I will be doing 100% of my business there for now on. Thank you for being the gentleman you are. Can’t praise them enough.