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January 2026 by Jenn Jones
Workers seemed snooty. They weren't overly helpful.
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November 2025 by Luis Reyes
The store is so empty, the fragrance section has been empty for so long now, the worst Sephora in the continent
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October 2025 by Malin Ek
Hi I absolutely love this Sephora!!!
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October 2025 by Ka Yang
The two girls working there just put their phone scanner on the counter and said enter your information, and we told them we already had an account. The system had issues trying to pull up the rewards. When that happened, they had attitude and their faces seemed like it was the end of the world. Said the email was not associated with a rewards account, when phone number was typed in all it said was”Kohl’s”. We told them it’s okay that the rewards didn’t pop up and they went quiet and seemed like they didn’t like our answer of nvm. The receipt said Thank you with my s/o’s name, so not sure why their system didn’t catch it, but they acted as if it was our fault. Did not converse or seemed like they care.
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August 2025 by Samantha Anderson
Shellie Is The ONLY Reason Why I Go There , She Is Very Knowledgeable Of Sephora Products & Has A Positive Attitude & Good Vibes , She Is Truly Amazing & Takes The Time For Questions & Concerns I Have For Skin Care! Shellie Is Truly Amazing At What She Does For Sephora!
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May 2025 by Anne Christenson
I went to the Sephora located inside Kohls in Maplewood. There were 2 ppl working. One was ringing up customers. The 2 guys came up to the counter the 2nd sales person went up to ring. I was next in line. After ringing up the guys. The 2nd sales person saw me but left the register. She came back to put an item on the back counter. Saw me as I was still waiting to be rang up next. Then went to a new customer walking in to help them. I walked out and told the sales person she was horrible and needs to learn better customer served. Sephora lost my business.
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February 2025 by whitney anne
Really bad customer service. The staff was rude and dismissive
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December 2024 by lily yang
The cashier was so quiet and gave no interest of care or not even a single smile to me. She looked tired of me and when I asked for her name, she didn’t even care to say a single word. When she asked me questions, I had to ask her to repeat for me because she was too quiet. At least I had a 20% discount. 🤷🏻♀️
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August 2024 by Sara Mohammed
Couldn’t find what I want . Will give it another try later
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June 2024 by M V
I’ve never purchased from this Sephora inside Kohls because the girls working here are never there. They legit go and hide as soon as anyone walks in or they will avoid you until you leave. A bunch of mean girls working inside Sephora in Kohl’s.
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September 2023 by wonder lady
No greeted or help.. got a return and they couldn't find my item in my account. The lady i guess she's the supervisor came.. she was rude and embarrassed me by talking so loud like I'm stupid.
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September 2023 by Beautiful Lala
No greeted or help.. got a return and they couldn't find my item in my account. The lady i guess she's the supervisor came.. she was rude and embarrassed me by talking so loud like I'm stupid.
