Shoe Dept. Encore offers a wide selection of footwear and accessories, including name brands, socks, and backpacks. Customers appreciate the store's variety, especially the availability of women's dress shoes, which many other stores lack. The staff is known for being incredibly friendly and helpful, providing attentive service even during busy back-to-school shopping periods. While some customers have faced challenges with the return process due to inexperienced staff, others have praised the team for their willingness to assist and their strong work ethic.
One customer highlighted the dedication of a single employee who managed multiple responsibilities during a hectic day, demonstrating exceptional composure and professionalism. The store has recently relocated, which has enhanced its visibility and accessibility. Overall, Shoe Dept. Encore is recognized for its good selection and friendly atmosphere, making it a recommended stop for shoe shopping. Many customers express intentions to return for future purchases.
The woman working was very professional on the phone and helpful and pleasant in person. I love the 10 for $10 sock deal! Their selection is impressive!
October 2025
My favorite place to buy shoes. Staff is Friendly and very Knowledgeable.
June 2025
Why is there only one person working and she is cashier so you have to bring the shoe to front and she has to go to back to bring the other sude
