U-Haul Moving & Storage of Maplewood provides truck rentals, trailers, and moving equipment for local or long-distance moves. The location is described as fast, easy, convenient, friendly, and affordable by customers, with a stellar owner and employees who are extremely helpful, accommodating, and efficient. Many report smooth moves and excellent customer service. However, some experienced a long wait to return equipment on a Saturday and found the company's return process involving a video and pictures unclear without prior notice. While the location itself is great to work with and reliable, the corporate website receives criticism for excessive upselling during the reservation process.
I was quite pleased with the service I received today. The employees I interacted with were on their A game, and I will be back next time I need a trailer.
June 2025
Erica was extremely helpful! Thanks for the great customer service! She was very accommodating, friendly and efficient.
June 2025
There’s a lot of inconvenience with this location and their trucks are vandalized by having graffiti on them, there is no security to watch for any vandalism or theft.
