U-Haul Moving & Storage of Maplewood provides truck rentals, trailers, and moving equipment for local or long-distance moves. The location is described as fast, easy, convenient, friendly, and affordable by customers, with a stellar owner and employees who are extremely helpful, accommodating, and efficient. Many report smooth moves and excellent customer service. However, some experienced a long wait to return equipment on a Saturday and found the company's return process involving a video and pictures unclear without prior notice. While the location itself is great to work with and reliable, the corporate website receives criticism for excessive upselling during the reservation process.
All staff members I encountered were friendly and helpful, even though it was an extremely busy time for them.
July 2025
I was quite pleased with the service I received today. The employees I interacted with were on their A game, and I will be back next time I need a trailer.
June 2025
Erica was extremely helpful! Thanks for the great customer service! She was very accommodating, friendly and efficient.
