The Verizon store at Maplewood offers a convenient place for customers to get the latest mobile devices, 5G home internet, and business solutions. Customers can visit the store in person or choose to order online for easy pickup, free 2-day shipping, express lockers, or same-day delivery when available. The store staff are highly praised for their friendly and knowledgeable service. Customers often mention being greeted immediately and experiencing short wait times, sometimes less than five minutes, for assistance. The staff, including specific team members, are described as personable, pleasant, and dedicated to helping customers with various needs, such as setting up new phones, transferring numbers, or troubleshooting issues. One customer appreciated a staff member who went above and beyond to resolve a difficult number transfer, making the experience smooth and personalized. Others have expressed satisfaction with quick service, efficient setup, and a friendly atmosphere. While some reviews note that the store's role is mainly to facilitate phone purchases and setup, they emphasize the helpfulness of staff and the overall positive experience. Customers also value the ability to manage appointments online and the flexible options for order pickup and delivery. Overall, the Verizon Maplewood store is recognized for excellent customer service, quick assistance, and a welcoming environment that encourages continued loyalty.
Antonio was a great help with our new iPad. I highly recommend Antonio!
August 2026
Verizon was great. You guys have an exceptional team member in Antonio...I kind of stopped going yo your store because of past customer service but definitely be back thanks Antonio your a solid dude.
July 2026
Shane was awesome. He took the time to carefully go through all our options, but was a no pressure salesman.
