-
October 2023 by Jonah Kopp
Stacy, Vince, and everyone were great to work with. Very happy with my new vehicle purchase!
-
October 2023 by Christian Spencer
I highly recommend Kruse merely because of the customer service and helpful TJ Hickman provided. I can’t say enough good things about Kruse.
-
September 2023 by Ched Johnson
The Kruse Motors salesman Max was nice and attentive at the time of purchase. He even delivered my new 2023 F150 to me after they installed a tonneau cover and bed mat that we purchased for the truck, however the truck was delivered dirty inside and out. The bed mat was dirty and had boot prints all over it. When I bought it to his attention he said "those boogers". I assume he was referring to the service department and the person responsible for cleaning the vehicles before delivery. I recently drove from Sioux Falls to Kruse Motors in Marshall, MN to get my 1st oil change and some items under warranty checked. I ask both the service writer and Max ( my salesman) to please clean the bed liner and do a complete new vehicle detail, both said they would have it detailed. When they told me my truck was ready, the only thing they had done was wash it and not very good!! The brand new 2023 F150 was still dirty inside and out and the bed liner was still dirty and the boot prints were still there!! I wish car dealerships and companies would start caring about their customers as much after the sale as they do at the time of the sale. I went to Kruse Motors because my local dealer has gotten to the point that they don't even care about their customers at the beginning. I guess that all Ford dealerships are like that!!
-
September 2023 by Raymond Axtt
Jared was absolutely the best to deal with! My Camaro is good to go! Thanks to the entire team!!
-
August 2023 by Jill Gilman
Jackie was a huge help and kept me informed on where was in the process of getting oil changed. Needed to new tires and both her and co-worker found me the best deal and would be delivered the next day. Great experience for a first-time customer.
-
August 2023 by Steve Tykwinski
We were pleasantly surprised/impressed with the personal/professional service we received from the Salesperson (Katie Billmeier) that we experienced. She was open, honest, very helpful and a joy to work with. If it had not been for her kind, caring, relaxed, and especially her joyful nature, we very likely would not have bought a vehicle from Kruse Ford Dealership. My wife and I were very happy with our purchase and very happy we met/had Katie Billmeier as our Salesperson!! She is the reason we would highly recommend her and the Kruse Dealership to others and continue to come back to Kruse Motors ourselves! In our opinion, She’s a top notch individual and salesperson - one to keep around!!! A BIG THANK YOU to Katie Billmeier! You are the best!
-
August 2023 by Brent Depauw
Was traveling and ran over something on the interstate. A mud flap came loose along with a piece of trim - stopped in to see if they could look at it. Their service department Instantly fixed it and didn’t charge me a dime! If they treat strangers this good, imagine how they treat their customers!
-
August 2023 by Jeff Fuks
I had a good experience. The one problem is I had an appointment at 1 for an oil change and new tires. I didn’t get out till 4:15 PM. They might been short of workers but it shouldn’t take this long.
-
July 2023 by Mike Stassen
Great service and 100% took car of me and got my vehicle back in working condition.
-
June 2023 by Brenda Lee Lee
Katie was a great saleswoman!! She answered all our questions and continued to be helpful after the sale. Everyone we encountered at Kruse Motors was pleasant and helpful. Thanks!
-
June 2023 by Erick Broberg
I brought my F150 in for a oil change and timing chain repair. They told me that the exhaust manifolds were severely warped and I should replace them now since they were replacing time chain so the cab was off and didn't want me to leave with out the exhaust manifolds being replaced.They didn't have an issue selling me this truck last fall. I put on about 7,000 miles since I bought it, so I don't believe that the manifolds had became so severely warped in that short time. Also did additional repairs that I was not aware of until I went to pick it up and noticed it on my extremely large repair bill.
-
June 2023 by Brenda and Rick Lee
Katie was a great saleswoman!! She answered all our questions and continued to be helpful after the sale. Everyone we encountered at Kruse Motors was pleasant and helpful. Thanks!
-
May 2023 by Lisa Benson
I just made my 2nd purchase from Kruse. The crew at Kruse is awesome. Very friendfriendly and attention to customer. Highly recommend!!
-
May 2023 by Powerhouse78 Powerhouse78
It was a great no pressure experience....Steve & Vince a great sales staff!! Explained everything...KRUSE MOTORS great!!! Driving a new Explorer Timberline....one sweet looking ride!!
-
April 2023 by Brad Snelling
Excellent place to work with,employees/managers are there doing there job to the fullest potential and give great service whether your buying a vehicle, need a simple tire swap/detail/accessories or repair done....Go see them! It's even worth the drive if you live a distance away. Nice place!!
